Administrator - Sandton, South Africa - Discovery Ltd.
Description
Business Unit:
Discovery Insure
Function:Claims Administration
Date:2 Aug 2023
Discovery - Insure
Assistant Executive Consultant - Claims Post Auth
About Discovery
- Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fastpaced and dynamic environment enables smart, selfdriven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Insure - Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Sharedvalue Insurance model. Discovery Insure is South Africa's fastest growing shortterm insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor, home and business insurance sectors. Vitality Drive, an internationallyrecognised and awardwinning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East.
The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.
Key Purpose
- To liaise with service providers (internal and external), provide feedback and proactive post auth engagement with clients and brokers following a client's motor and/or nonmotor loss or incident.
Areas of responsibility may include but not limited to - To liaise with clients, brokers and service providers following a client's motor and/or nonmotor loss or incident.
- Efficient, accurate and timely post auth claims processing and progress updates to clients and brokers.
- Achievement of monthly product and soft skills knowledge targets.
- Adherence to risk and compliance requirements.
- Efficient car hire management.
- Teamwork, selfmanagement and alignment with Discovery values.
Education and Experience
- Matric (Essential)
- 3 years' minimum shortterm insurance (motor and/or nonmotor) claims experience (Essential)
- Diploma/Degree (Advantageous)
- EMPLOYMENT EQUITY
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