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- Moderate all customer reviews and respond to email queries in Spanish and English
- Meet or exceeds quality and productivity goals assigned by management
- Demonstrate clear and polite written and oral communication
- Maintain a positive and professional demeanor
- Demonstrate knowledge and use of departmental resources, policies, and procedures
- Use customer service tools to provide an accurate response and exceptional customer experience
- Escalate customer issues appropriately and correctly
- Grade 12 or NQF Level 4
- Clear criminal and credit record
- Strong command of the English and Spanish language
- Suitable fluency in both languages for an international client
- Previous call centre experience in sales for at least 6-12 months
Spanish Sales Consultant - Gauteng - Jai Search Consultancy

Description
Job Summary
A Customer Service Representative will be responsible for moderating customer reviews and responding to email queries in Spanish and English. They must meet or exceed quality and productivity goals assigned by management while maintaining a positive and professional demeanor.
Key Responsibilities:
Requirements:
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