Wholesale Key Accounts Manager - Cape Town, South Africa - Crocs South Africa
Description
Sales & Account Management
- Support the National Sales Manager with the creation of budgets and forecasts, door growth targets and key account plans for the wholesale channel
- Conduct seasonal reviews by key account
- Conduct seasonal sellin meetings with key account customers to showcase new collections
- Provide stakeholders with recommendations on product mix and performance of the brand through analysis of sales reports
- Drive sales, by proactively communicating orders and deliveries with customers, suggest topup orders and ensure order book is converted
- Work closely with marketing to identify trade marketing opportunities and incorporate into key account plans
- Conduct store visits own, customer and competitor to review trends, customer specific issues and competitor activities to help formulate strategic plans and be proactive in reacting to market conditions
- Build effective relationships with key account wholesale customers
Supply Chain & Operations Management
- Proactively manage stakeholders against agreed SLA's: Ensure delivery deadlines are met, keep customers informed regarding stock and operations management
- Review and manage open order reports from global logistics, in collaboration with the Merchandise Planner
- Communication to global logistics on product movement
- Place orders by order cutoff deadlines
- Communication to local logistics on product movements and orders
- Manage VAS requirements arranged via logistics
- Manage regular communication and distribution of reports and ATS to customers
Reporting
- Report monthly on the wholesale sales forecast
- Seasonal analysis by key account
- Quarterly business review reporting
- Request regular sell out from key accounts
Requirements:
- Relevant tertiary qualification (Sales and Marketing)
- At least 3 years experience in a similar role
- Advanced Microsoft office ability
- Ability to travel as and when necessary (Local)
- SAP experience advantageous
- A strong understanding of lifestyle brands and the market opportunities within the retail, wholesale and ecommerce sector
- Business and commercial acumen
- Budgeting and reporting skills with a strong understanding of retail KPI measurements
- Excellent written and verbal communication skills
- Highly organized and deadline driven
- Capacity to collaborate, integrate and facilitate teamwork
- Ability to network, build and sustain stakeholder relationships internally as well as with external stakeholders is critical
- Strong customer first service focus and flexible in approach
- Strong product focus and understanding
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