Service, Maintenance and Warranty Auditor - Edenvale, South Africa - Ellahi Consulting
Description
The Employer:
is the financial services division of a leading automotive group in the South African market, providing asset finance and various VAP/aftermarket motor vehicle products.
Location:
Edenvale Gauteng
Salary:
R R25 000 basic pm
Benefits:
- Inhouse medical aid (50/50 contribution)
- Retirement Fund (50/50 contribution)
The Auditor contributes to the Organizations goal by assisting the various businesses within the company and to validate claims and perform audits in the extended dealer network.
Education requirements:
- Matric / NQF level
- Tertiary qualification (advantageous)
- Mechanical knowledge/experience (advantageous)
Required Experience:
- Good Microsoft Office Skills, especially intermediate to advance Excel skills (compulsory)
- 2 Years' experience in After Sales division within the dealer network
- General knowledge of the Motor Industry
- Deadline driven
- Team player that is reliable
- Good written and verbal communication skills
- Attention to detail is key
- Time Management
- Being able to adapt to change
- Selfdisciplined and be able to work on their own
- Good negotiation skills and being able to manage conflict with external parties
- When necessary, must be able to coach/train employees in the dealer network
Other requirements:
- Criminal and credit clear
- Own or reliable transport
- Punctual
- Trustworthy
- Ethical
- Selfmotivated need to achieve objectives without constant supervision
- Dynamic positive attitude
- Disciplined
- Flexible and adaptable in changing and challenging circumstances
- High level of accuracy and be able to operate under pressure
- Attention to detail
- Own and live up to Company values
Duties and responsibilities:
- Conduct Service and Maintenance audits at the various dealerships according to the agreed upon audit methodology and audit plan
- Assist with validating claims across the product range within the company
- Report on any irregularities found while performing audits
- Assist the team by phoning customers when certain audit functions are performed by the team
- Ensure that company policies and procedures are adhered to. While validating claims, identify breakdown of controls
- Should be able to work on different systems used by the various businesses within the company
- Assist the Specialized Services team with Ad-Hoc duties, such as capturing etc. when required
- Own and live up to the values of the Company
Salary:
R20, R25,000.00 per month
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