Manager Tribe Support - Randburg, South Africa - Absa Bank Limited

Absa Bank Limited

Verified Company

Randburg, South Africa

1 day ago

Posted by:

Thabo Mthembu

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Description

Bring your possibility to life Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Provide design & delivery support for technical strategy & operational planning, design & process engineering, resourcing, execution, business performance management & monitoring processes across technical product & service tribes in an estate.

This includes but is not limited to:

Communications
Ideation & Design thinking
Event Management
People & Change Management
Resource & Delivery Management
Reporting & Analytics
Financial Process Coordination

Job Description:

Strategy & Business Planning Support

Leverage business area knowledge & expertise to design & package outputs related to all strategy & business planning processes including reviews for multiple stakeholder groups
Support the Tribe Support lead in the design and planning of all Strategy & Business Planning Processes
Support the coordination of business planning & business performance review processes including e.g. venue, agenda's, output management, input management
Collate & coordinate business performance review trackers & reporting (monthly, quarterly, annually)
Create a document / knowledge management system for all business planning processes (reports, reviews, decks, processes, templates etc.) for ongoing continuous improvement

Communications

Develop & implement an integrated communications plan for the business area
Work in collaboration with various functional leads to design & draft multiple communications (multi media campaigns e.g. townhalls, newsletters, leader one on ones, leader key messages, leader story telling / narrative etc.) aligned to the communications plan across the estate (customers & employee orientated communications)
Lead the activation of all communication processes across the estate
Evaluate and continuously improve the impact of communications processes across the estate
Ensure strong communications & change management alignment across the estate
Stay ahead of best practice on estate wide communications & communications trends (e.g. digitized communications, graphic illustration etc.)

Resource & Delivery Management

Consolidate project deliverables and interdependencies across tribes
Identify release & delivery risks across tribes
Act as a point of escalation & resolution for Scrum Masters as required in respect to delivery risk
Coordinate appropriate delivery & release communications across tribes and squads where required
Manage & track the integrated resource plan across identified tribes & squads
Identify resource implications & mitigate against these based on delivery requirements across tribes and squads (contingency, leave etc.)
Manage & update resource management systems across identified tribes and squads
In partnership with the People function & Line, successfully manage the resourcing process for tribes and squads

People & Change Management

Coordinate large scale change programs across the estate
Act as change coach & mentor across the business areas (small, medium & large scale)
Develop change management plans for all planned change orientated activity (across the value chain e.g. suppliers, employees, customers etc.)
In partnership with the functional leads and the people function, design & facilitate strategic change processes for the continued transformation of the business area
Support all the people value chain processes including but not limited to: Resourcing, Development, Performance, Talent
Support includes but is not limited to: Coordination of various people process inputs by tribe leaders, scrum masters and broader squad team members, identification of people risks, consolidation & tracking of plans & insights, coaching & mentoring, team problem solving (leveraging design thinking)

Financial, Risk & Governance Process Coordination

Support the implementation & management of financial, risk & governance processes for the business area e.g. budget management & reporting, internal / external, audit implementation & project management
Lead the project management of various risk, finance & governance processes & issues resolution e.g. audit finding closure, governance / risk forum meetings, minutes and administration etc.
Act as a point of escalation for all payments / other financial processing for the area and or facilitate payments processing with Key Centres of Enablement (where required to do so)
Maintain & communicate policies and procedures related to all financial, risk & governance processes across the estate & proactively monitor compliance

Reporting & Analytics