Regional Sales Manager - Durban, South Africa - Staff Unlimited Recruitment
Description
Position duties:
- 100% of Sales Ensure achievement of sales targets
- 100% of Gross Profit Rand Target Ensure achievement retail GP margin
- Growth on turnover
- Increased turnover of existing Customers
- Growth in new business
- Increased turnover from new business
- Increased turnover from new products
- New products at 8% of total turnover
- Increased turnover from new product sales
- Manage the frequency and cost effectiveness of the call cycles of sales representatives
- Manage a structured sales process to ensure quality of calling
- Tracking of the usage of the tools provided to sales reps in training
- Tracking of segmentation of high priority and low priority customers
- Build trust and confidence of Customer in the Company, through reliable and consistent service
- Increase usage of Rapid Trade
- Resolve complaints and queries effectively
- Monitor turnaround of Customer's returns and repairs and escalate where required
- Determine and manage the Customer's expectations regarding stock and delivery
- Manage head counts within agreed budgets
- Achieve Employment Equity targets
- Maintain effective leave planning and absenteeism management
- Facilitate training and development interventions
- Review performance in discussion with employees, agree ratings and set goals for new period
- Continuously communicate and provide constructive feedback and coaching to employees
- Take disciplinary action where required
- Develop expert product knowledge in the Company range
Position duties:
- Minimum Matric
- Post matric qualification preferable
- 5 years' sales management experience in the retail and industrial sector (hardware and tooling)
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