Business Analyst - Johannesburg, Gauteng

Job Description · The purpose of the role is to work as a liaison among stakeholders, using a set of tasks and techniques, in order to understand the structure, policies and operations of the bank and to recommend solutions that enable the bank to achieve its goals. · Responsibil ...

Job description

Job Description
The purpose of the role is to work as a liaison among stakeholders, using a set of tasks and techniques, in order to understand the structure, policies and operations of the bank and to recommend solutions that enable the bank to achieve its goals.

Responsibilities

• Engage with the macro-environment to look for new opportunities, capabilities and trends that would add value to the required analysis work.
• Suggest changes in executing work processes to better drive value and benefits for the business.
• Prepare and share recommendations for process and systems improvements in relevant area of accountability.
• Facilitate one-on-one or group workshops to elicit, analyze, communicate and validate requirements for changes to business processes and policies and, where relevant, IT systems.
• Analyze existing processes and facilitate improvements with stakeholders.
• Analyze and model data and data requirements where applicable.
• Document business/functional requirements.
• Conduct a gap analysis to identify the most feasible solution to meet requirements.
• Work with business stakeholders to define metrics/performance goals and acceptance criteria for solution and ensure the implementation of the requirements.
• Translate business needs and data requirements into detailed business information, functional, integration and process specifications.
• Clarify the business requirements, technical solutions and functional/process specifications for relevant stakeholders.
• Coordinate and participate in the test effort to ensure that the delivered solution meets agreed business requirements and functional/process specifications.
• Participate in market testing for Strate releases and other market projects that require the participation from the Custodian.
• Coordinate and participate in client testing.
• Participate in post project implementation review.
• Provide input into compiling or write system manuals where required.
• Compile training material and provide end-user training to stakeholders where relevant.
• Prioritize requirements (critical and non-critical) to identify project deliverables and time frames.
• Build and maintain professional working relationships with all stakeholders, displaying excellent abilities to initiate dialogue, listen, advise, influence and negotiate to achieve win-win outcomes.
• Initiate meetings with key stakeholders to track progress, manage expectations and ensure stakeholders' requirements are delivered.
• Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts.
• Anticipate consequences and adapt problem solving based on continual feedback.
• Act speedily to resolve problems, queries and complaints.
• Adapt communication styles to meet the needs of different audiences.

Self Management

• Demonstrates pride in the organisation's brand, services and products by consistently delivering on the brands promise RAND MERCHANT BANK
• Plan and manage own workflow, anticipating obstacles, juggling priorities and following through on objectives within agreed time-frames and according to quality standards
• Stay relevant and up-to-date with legislations and new development
• Keep abreast of regulations relevant to the Custody Services industry with reference to the Strate and JSE Rules and Directives
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Take ownership of personal career development, leveraging formal and informal opportunities
• Act in an ethical, transparent and morally defensible manner

Qualifications And Experience

• Experience in the Custody/Securities environment is required.
• Knowledge and exposure to the BaNCS SP system is required.
• Knowledge of Trade Settlement processing (across Asset Classes) in the Custody/Securities environment is required.
• Knowledge of SWIFT ISO series messaging standards is required.
• Minimum relevant Degree (e.g. B.Com, BSc Information Systems or Engineering) is Advantageous
• Business Analyst Diploma (Advantageous)
• Certified Business Analyst Professional (Advantageous)
• Minimum 2+ years relevant experience in a Business Analyst role (Advantageous)

Competencies Required

• Analysis and Attention to Detail
• Drive and Results Orientation
• Customer Service Orientation
• Presentation and Facilitation
• Process and Technology Orientation
• Planning and Organizing
• Professional

Post

RMB

*Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.*
06/03/26

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.