Digital Workplace Technical Specialist - Johannesburg, GP, South Africa
1 day ago
Job description
Contract position
Minimum requirements:
- Relevant Bachelors degree
- Relevant certifications
- Microsoft Azure / AD
- Scripting Knowledge (Able to look at a script and understand the technical deployment detail)
- Strong SCCM skills
- Strong Intune Skills
- Power BI (Analysis and Reporting)
- SQL
- End user experience (Needs to deal with end user if troubleshooting leads to device level)
Responsibilities:
- Ensure that the latest version (and only latest version) of Productivo is installed on the identified employees machines
- Work with Productivo and global teams to check upgrade schedules and ensure it's executed for Africa
- Track duplicate versions of Productivo and reduce % of duplicate installs
- Track old versions of Productivo and reduce % of old installs
- Manage the list of employees that we can capture data from (the list of employees that received comms)
- Investigate and resolve issues with the Productivo application (wrong/duplicate version etc)
- Track and manage that identified employees are sending their data to BrewDat
- Report of data quality (e.g. % employees sending data in last 7/14/30/X days, % missing days, investigation status, etc.)
- Spot checks on data quality (hours worked, in/out of office, etc.)
- Investigate people not sending data and resolve (and track investigation status daily)
- Prototype and test new technologies (e.g. mobile tracking, MS Viva, etc.)
- Work with the Global COE Team to resolve issues at device level
- Creating and modifying PowerBI reporting
- Form part of daily scrums on progress indicators
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