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  • Senior Travel Specialist - Bryanston - RMV Solutions Recruitment

    RMV Solutions Recruitment
    RMV Solutions Recruitment Bryanston

    1 month ago

    Default job background
    Description

    Job Title: Travel Consultant for High-End Clients

    Assist international agents in creating and arranging trips to southern Africa for discerning travelers.

    Responsibilities:

    • Evaluate client requirements, including special interests, needs, and preferences
    • Provide timely quotes for all requested services
    • Make reservations for tours and activities
    • Correspond with clients via email or phone to confirm reservations
    • Input reservations into Tourplan, a travel management system
    • Confirm services with suppliers and maintain ongoing communication with agents regarding reservation status, payment terms, deadlines, and reservation conditions
    • Organize Meet and Greets as needed
    • Stay in touch with tour guides during tours
    • Handle client complaints and emergencies

    Qualifications and Experience:

    • Matric / Grade 12 certificate
    • Preferably a qualification in Travel & Tourism
    • 4 years of experience in FIT-Tailor Making Travel consulting within the travel operating industry
    • Knowledge of Tourplan with execution experience is preferred

    Competencies:

    • Understanding of customer needs and products
    • Ability to negotiate with suppliers for availability and rates
    • Strong knowledge of the Tourism industry
    • Excellent familiarity with South African geography

    Salary: Competitive and based on relevant experience.


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