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    • Customer Interaction Manager - Umhlanga Rocks - beBee Careers

    beBee Careers
    beBee Careers Umhlanga Rocks

    1 month ago

    Default job background

    Job title: Customer Service Officer

    Description

    Customer Service Role

    • In this role, you will work closely with customers to address their needs and resolve any issues that may arise.
    • Excellent communication and problem-solving skills are essential for building strong relationships and delivering high-quality service.
    • You will be responsible for managing multiple tasks and priorities while maintaining a high level of professionalism and courtesy.

    Key Tasks:

    • Manage customer interactions, including phone calls, emails, and face-to-face meetings.
    • Resolve customer complaints and issues in a fair and efficient manner.
    • Work collaboratively with internal teams to achieve common goals and objectives.
    • Stay organized and manage competing priorities to meet deadlines and deliver results.
    • Develop and maintain a deep understanding of customer needs and preferences to improve service delivery.
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