B2B Call Centre Manager - Johannesburg

The Call Centre Manager will be responsible for overseeing daily operations, ensuring exceptional customer service and driving performance to meet organisational goals. · ...

· Job Purpose · Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure tha ...

The Contact Centre Manager is responsible for delivering high standards of service to customers by making the most effective and efficient use of Contact Centre staff and technology resources to monitor, analyze and plan improvements to the overall Contact Centre performance.Supe ...

· Introduction · The Training Centre Manager provides strategic leadership and oversight for the centre's training programs (including Work Integrated Learning, Candidacy, Apprenticeship, and Short Learning Programs). The purpose of this role is to ensure that the centre deliver ...

Cartrack, a world-leading smart mobility Software-as-a-Service tech company operating across 23 countries, is looking for a results-driven Call Centre Manager to be responsible for leading, directing and driving both inbound and outbound B2B sales teams to achieve their overall s ...

· Introduction · We're looking for a seasoned Data Centre Project Manager to lead critical data centre migration and infrastructure initiatives. This role is ideal for a delivery-driven PM with strong experience in Ericsson/ZTE environments, PoP data centres, and end-to-end data ...

The above position is vacant to manage a very large Shopping Centre in Midrand. · Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered · Ensuring the posting of Security Officers on site is done timeously. · ...

The business specialises in identifying under-performing retail assets and transforming them through disciplined, · hands-on asset management. · ...

The client is appointing a Centre Manager for a retail centre based in Carletonville. · Regular site inspections. · Proactive management of building fabric, plant and equipment, preventative maintenance planning. · ...

The candidate will manage all aspects of shopping centre operations including financial budgeting, staff management, security operations, tenant relations and leasing process. · ...

The Head of the Managed Services Operations Centre will lead and manage the Managed Services Operations Centre ensuring exceptional service delivery in line with client needs and business objectives. · ...

The Acting Contact Centre Manager is responsible for delivering high standards of service to customers by making the most effective and efficient use of Contact Centre staff and technology resources to monitor analyze and plan improvements to the overall Contact Centre performanc ...

We are on the hunt for a dynamic Call Centre Manager in Johannesburg to spearhead our customer service operations in the exhilarating iGaming and Sportsbook sector. · ...

We are seeking an experienced Campaign Manager to join our team at Intellibpo. · ...

We are seeking an experienced Campaign Manager to join our team at Intellibpo. · ...

· Overview · We focus on perfection, on finding the absolute top executive for your recruitment needs. Where other agencies may hire for every role within an organization or across a number of verticals, we have selected to remain within specific industries. · Our niche approach ...

The Shared Service Centre Manager is responsible for defining, implementing and managing strong administrative processes and procedures to ensure the effective management of back-office HR Administration. · ...

The Head Manager is responsible for leading and optimizing multiple Shared Services functions. · Ensures that people process technology and strategy are aligned to deliver strong operational outcomes, revenue performance, productivity improvements and enhanced customer engagement ...

The Head Manager is responsible for leading and optimizing multiple Shared Services functions ensuring people process technology and strategy are aligned to deliver strong operational outcomes revenue performance productivity improvements enhanced customer engagement. · ...

· Introduction · The Call Centre Team Manager is responsible for leading, managing, and supporting a team of Call Centre Agents to ensure they achieve high-performance outcomes. This critical role focuses on meeting or exceeding revenue and client collection targets. You will be ...