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    • Senior Account Manager - Cape Town - Impact

    Impact
    Impact Cape Town

    2 weeks ago

    Default job background
    Description

    Job Description

    We are passionate about our people, technology, and customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world.

    Our team uses cutting-edge technology to solve real-world problems for clients, continuously pushing the boundaries as the leading SaaS platform for businesses to automate partnerships and revenue growth.

    An entrepreneurial spirit and a culture where ambition and curiosity thrive. If you're looking to join a team where opinions are valued, contributions are noticed, and work with talented people from around the globe, this is the place for you.

    At impact.com, we transform how businesses manage and optimize all types of partnerships, including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more.

    Our powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with trusted brands and communities that customers rely on for purchases, information, and entertainment at home, work, or on-the-go.

    Your Role

    Oversee the successful management of Studio accounts, including ideation and execution, reporting directly to the Senior Manager in Studio.

    Key Responsibilities

    • Client Leadership: Act as the primary point of contact for clients' creator marketing programs, fostering strong relationships and ensuring strategic goals are met.
    • Creator Development: Identify and cultivate relationships with top-tier creators, aligning them with clients' brand values and campaign objectives.
    • Strategic Integration: Collaborate with affiliate publishers, content teams, and marketing channels to provide comprehensive coverage across the marketing funnel.
    • Performance Analysis: Conduct regular reporting and analysis of creator partnerships, leveraging the impact.com platform for actionable insights.
    • Budget Management: Develop and manage influencer campaign's annual, quarterly, and monthly creator budgets, providing projections and adjusting strategies as needed.
    • Team Leadership: Lead and mentor a team of campaign managers and associates, fostering excellence and continuous improvement.

    Other duties assigned by the Company.

    Requirements

    • Bachelor's degree in Marketing, Business, Communications, or a related field.
    • 6+ years of experience managing influencer + affiliate marketing programs.
      • Significant knowledge of budgeting, casting, negotiating, contracting, overseeing fulfillment, draft approvals, reporting, etc.
      • Affiliate and campaign performance experience required.
      • Paid amplification experience (Meta Ads Manager and TikTok Spark Ads) is a major plus.
      • Previous agency experience preferred.
      • Established relationships with creators and talent managers are a plus.
      • Knowledge of influencers (ideally within CPG, fashion, finance, wellness, fitness, etc.) and influencer rates.
    • Strong understanding of the creator marketing landscape, platforms, and industry trends, advising clients on best practices.
    • Excellent communication and interpersonal skills, building strong relationships with internal and external stakeholders.
    • Highly organized and detail-oriented, managing multiple projects and priorities simultaneously.
    • Proven track record of executing successful creator marketing strategies with a data-driven approach.
    • Knowledge of all social media platforms (Facebook, Instagram, Twitter, YouTube, Pinterest, etc.).
    • Significant communication, organization, and client relationship management skills.
    • Must have client-facing experience.
    • Strong people skills for maintaining professional relationships with influencers and talent managers.
    • Ability to perform under pressure with tight deadlines.
    • Strong problem-solving skills.
    • Knowledge of Google Suite.
    • Impact.com or affiliate platform experience highly desired.

    Nice to Have

    Affiliate & Partnerships Industry Fundamentals Certification by PXA.

    Benefits

    • Hybrid, Casual work environment.
    • Responsible PTO policy.
    • Training & Development.
    • Medical Aid and Provident Fund.
    • Restricted Stock Units.
    • Internet Allowance.
    • Fitness club fee reimbursements.
    • Technology stipend.

    impact.com is proud to be an equal opportunity workplace. All employees and applicants shall be given fair treatment and equal employment opportunity regardless of non-merit factors.

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Senior account manager