Senior CRM Consultant - Cape Town, South Africa - Webrepublic

Description

Over the last decade, Webrepublic has grown from an ambitious startup into Switzerland's leading digital agency. More recently, Webrepublic has launched a subsidiary in South Africa to work hand-in-hand with our HQ in Switzerland.

Our team in Cape Town has grown and we are now looking for a
Senior CRM Consultant to expand our local presence into a large-scale operation.

As a
Senior CRM Consultant you will spearhead the development and implementation of innovative strategies that enhance customer loyalty and drive business growth and make sure that our clients receive state-of-the-art services.

Key Responsibilities
Reporting directly to the
Head of Retention & Activation, your duties and responsibilities will include, but will not be limited to:

• creating, configuring and deploying deliveries incl. audience selection and segmentation, content building, testing and all relevant proofs for approvals,

- analysing and interpreting delivery results,
- monitoring the overall performance across all initiatives;
- to present and pitch our services to existing and potential new clients.


Qualifications and Skills
- graduated from a top university (BA / MA in Business or Social Science),
- have at least 5 years of relevant work experience in customer retention and channel management (execution and strategy),
- have a proven track record of driving a complex project requiring flexibility and problem solving,
- get excited about bringing new ideas and drive the development of the communication strategy of a global brand,
- have the ability to understand the client's marketing objectives and are able to translate them into retention & activation goals,
- understand target audiences' attitudes, behaviours and perceptions by using a variety of market information, research and clients' data,
- speak English fluently, experience in Sports Marketing is a plus.


What we offer
On our side, we offer...
- a dynamic work environment fostering personal growth and development,
- opportunities to work on exciting projects with leading global brands,
- learning from Subject Matter Experts across all digital marketing disciplines,
- flat hierarchies and short decision paths, being part of a dynamic and international team,
- exposure to disciplines beyond your own skill set,
- a vibrant office space in Cape Town and a flexible work environment (hybrid work),
- a comprehensive compensation package.

**Are you Interested?