Member Experience - Johannesburg, South Africa - JenRecruitment
Description
Minimum requirements for Skills/Education/Experience:
SKILLS:
- Exceptional administrative and organizational skills
- Excellent negotiating skills
- Proven budget management experience
- Effective communicator (verbally and in writing)
- Good interpersonal skills and customer service oriented
- Ability to work independently and as part of an international team
- Good PC skills (MS Office essential)
- Ability to multitask and prioritize effectively
- Excellent attention to detail
- Must be prepared to travel (including at weekends and occasionally at short notice)
- Fluent in English (additional languages highly desirable)
EDUCATION:
- Good English and Mathematics Grades to at least a Matric level
- Business Diploma or University graduate an advantage
EXPERIENCE:
- Previous experience in event management (involving large groups of multinational delegates minimum 2 years)
- Working with regional and international team
Responsibilities:
- Assisting with the planning, organizing and/or coordinating of Distributor and staff logistics for all regional Events (involving groups of up to 5,000 people)
- With the support of the Sales Strategy & Support Supervisor, compile RFP documents (Request for Proposal) for Event related services including Special Events, Transportation and Ground Services. Prepare RFP review documents and establish sound relationships with Events suppliers.
- Compilation of staff and distributor rooming lists and transportation schedules, venue and catering riders. Category budget management and reconciliation of each.
- Compilation of internal event communications including Playbooks, Contact Lists and On-Site Event binders
- Creation and maintenance of Event support documentation ie: contact lists, agendas and onsite working manuals for the Events Team
- Creating and maintaining an online 'Events' folder including supplier information, key contacts, vendor information, Event statistics and information.
- Assistance with venue research and site selection, preparation of PPT presentation documents and detailed research on support information ie: flight costs, frequency and timings, climate, visa requirements, currency etc for inclusion in presentations.
- Researching new and exciting ideas for upcoming Events, including attending Events exhibitions with team colleagues to keep on top of what's ontrend and innovative in the Events industry.
- Providing support with internal and Distributor/Member facing Event calls including comprehensive call notes
- Sourcing of giveaways and deliverables for Events
- Placing product orders for each Event and coordinating shipping, distribution on site and return
- Supporting the Events Team with TAFs, travel arrangements, flight bookings, transfers and hotel accommodations
- Create online profiles as requested by members for online events and promotions page. Maintain database for members' requests and acknowledgments.
- Any other adhoc requirements within your department as deemed necessary by your Sales and Marketing Manager in order to support daily operations.
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