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  • General Manager - Johannesburg - Recruitment Matters Africa (Pvt) Ltd

    Recruitment Matters Africa (Pvt) Ltd
    Recruitment Matters Africa (Pvt) Ltd Johannesburg

    4 weeks ago

    Default job background
    Description

    General Manager

    Our client seeks an experienced and dynamic General Manager to oversee operations in trucking, warehousing, and courier services.

    Key Responsibilities:

    1. Strategic Leadership & Operations
      • Develop and implement operational strategies to enhance productivity and profitability across trucking, warehousing, and operations.
      • Oversee daily operations, including fleet management, warehouse efficiency, and cross-border compliance.
      • Ensure smooth and timely transportation of goods across borders while adhering to all customs and regulatory requirements.
    2. Budgeting & Financial Management
      • Prepare and manage annual budgets for all business segments, including trucking and warehousing.
      • Monitor financial performance against budgets, identifying opportunities for cost optimization and revenue growth.
      • Implement cost-saving initiatives while maintaining service quality and customer satisfaction.
    3. KPI Development & Monitoring
      • Establish and monitor Operations KPIs, including fleet utilization, warehouse efficiency, delivery times, etc.
      • Set Customer KPIs focused on on-time deliveries, service quality, and customer satisfaction.
      • Continuously review and refine KPIs to ensure they reflect the business's goals and are aligned with industry standards.
    4. Customer Relationship Management
      • Build and maintain strong relationships with key customers to ensure high levels of service and satisfaction.
      • Work closely with the sales team to identify customer needs and ensure that operations are aligned to meet those needs.
    5. Team Leadership
      • Lead, coach, and develop a high-performing team across trucking and warehousing.
      • Foster a culture of accountability, continuous improvement, and teamwork.
      • Ensure the workforce is adequately trained and compliant with all safety and regulatory requirements.
    6. Compliance & Safety
      • Ensure all trucking, warehousing, and cross-border activities comply with national and international laws, regulations, and safety standards.
      • Maintain up-to-date knowledge of cross-border regulations and ensure the company's operations are in full compliance.
      • Promote a safety-first culture within the organization.
    7. Technology & Systems
      • Oversee the implementation and optimization of logistics technology, including fleet management systems, warehouse management systems, and customs clearance tools.
      • Leverage data analytics to make informed operational decisions and improve efficiency.

    Qualifications:

    1. Experience: Minimum of 5-7 years of experience in a senior management role within trucking and warehousing.
    2. Education: Bachelor's degree in Supply Chain Management, Business Administration, or related field. MBA is a plus.
    3. Technical Skills:
      • Strong knowledge of fleet management, warehouse operations.
      • Proficiency in logistics management systems, data analytics, and budgeting tools.
    4. Leadership: Proven track record of successfully leading teams, managing budgets, and meeting operational targets.
    5. Regulatory Knowledge: In-depth understanding of customs regulations, cross-border compliance, and safety standards.


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