SOP Officer - Pretoria - Medipost

    Medipost
    Medipost Pretoria

    1 week ago

    Default job background
    Pharmaceutical / Bio-tech
    Description

    Job Description for SOP Officer

    Medipost Pharmacy seeks a professional self-driven individual to join their exciting QA Department as an SOP Officer.

    The successful candidate will be responsible for compiling Medipost Holdings Standard Operating Procedures (SOPs) and training manuals, ensuring timely reviews of all company SOPs and completion of final versions within specified timelines.

    Main Responsibilities:

    1. SOP Compilation and Review

      • Compile new, ad-hoc, annual revision, and update of all Medipost Group departmental SOPs, SOP training manuals, and other relevant documents.
      • Participate in SOP reviews, providing constructive input on all procedures in Medipost Group or by verifying steps in the department, to compile Standard Operating Procedures within specified timelines.
    2. Administration, Quality Assurance, and Compliance

      • Submit updated copies for comment to relevant parties and QA manager, ensuring that relevant SOP training manuals are updated within timelines.
      • Provide continuous feedback to QA manager regarding progress on SOP compilation, feedback, and challenges where applicable.
      • Conduct monthly process audits on Support Departments, observing and reporting on findings from HR, Risk Prevention, Payroll, ER.
    3. SOP Index Maintenance

      • Update and maintain Group SOP indexes daily and after annual revisions.
      • Custodian of hard copy and electronic filing, furnishing SOP-related documentation to authorized requesters.
    4. Competencies and Projects

      • Initiate, drive, and successfully execute projects based on business need and organisational objectives, complying with Company policies.

    Requirements:

    • Diploma/Degree in Administration or Office Management/Equivalent Qualification
    • Extensive Excel and PowerPoint knowledge in MS Office
    • Ideal: Experience within Medipost pharmacy and Medipost App; excellent understanding of Medipost Groups processes and service level agreements.

    Training and Competencies:

    • Medipost App
    • MS-Office
    • Good Pharmacy Practice
    • Good Wholesale Practice as well as Good Pharmacy Education
    • Medipost Group SOP's
    • Policies and Procedures for all companies within the Medipost Group

    Key Behaviors Areas:

    • Attention to detail and accuracy
    • Teamwork
    • Planning and organizing
    • Achieving results
    • Problem solving
    • Technical credibility
    • Change management

    Specific Requirements:

    • Ability to prioritize large workload
    • Ability to maintain policy guidelines under pressure
    • Ability to act independently
    • Ability to accept and take charge of projects allocated on short notice
    • Willingness to work overtime during high-pressure periods
    • Ability to ensure Skills Development Strategies are implemented and executed successfully


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