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    Retail Artist - Gauteng, South Africa - MAC

    MAC
    MAC Gauteng, South Africa

    4 days ago

    Default job background
    Full time
    Description

    MAC - Retail Artist - Edgars Fourways, Gauteng Full Time - Permanent

    Position Summary:


    • Achieve all Brands key performance indicators and targets through make up service offerings in store


    • Provides high touch service to all customers at all times to deliver personalized service dependent on customer's needs across all generations and all ethnicities.


    • Fosters excellent working relationships on counter and with the wider business and retailer.


    • Drive transactions by proactively promoting new products and additional tasks.


    • Achieves the brand expectation for appointment and bookings.

    Key Roles & Responsibilities:


    • Customer Service & Sales


    • Provide welcoming, personal, professional service to all customers at all times.


    • Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive.


    • Suggest groups of appropriate products and colours to meet and exceed customer's needs.


    • Assist customers with product and services selection and information.


    • Perform professional and appropriate makeup applications to achieve the look the customer desires.


    • Inform customers of available services, M.A.C consciousness programs and philosophies.


    • Obtain customer data for M.A.C addict book or other client list as required.


    • Meet your individual responsibility for your appropriate contribution to the team's goals in terms of service, sales and company objectives.


    • Adhere to current "good counter practices".


    • Give great internal customer service and develop good working relationships with colleagues.


    • Be punctual and manage time on counter effectively.


    • Keep informed about products, company information and store information.


    • Actively participate in store theme days, events and new product launches.


    • Achieve Skills Certification requirements.


    • Actively participate in M.A.C training sessions and partnered store mandatory training sessions.


    • Assist in Inventory Management


    • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day.


    • Communicate low on stock and out of stocks to the Retail Manager.


    • Assist in the proper rotation of stock


    • Maintaining work environment


    • Actively participate in cleaning displayer units, tools and testers throughout the day, and more thoroughly at night to prepare for next day's business.


    • Maintain a clean and organized work area.


    • Maintain tester units in proper schematic order, replace products once authorized by manager.


    • Replace any broken or damaged products authorized by


    • Manager.


    • Maintain proper placement and condition of merchandise on counter, in stock rooms and all stock holding areas.


    • Inform management of any store maintenance or Health and Safety issues which might lead to accidents.


    • Administrative Assistance Activities


    • Assist with inventory counts.


    • Be responsible for booking demos and lessons.


    • Adhere to proper security procedures regarding handling of cash and assets.


    Qualifications


    • Grade 12


    • Beauty Certificate or similar


    • Retail Cosmetics Experience


    • Ability to work retail hours


    Job: Retail - Store
    Primary Location: Europe, Middle East, Africa-ZA-GP-
    Job Type: Standard
    Schedule: Full-time
    Shift: Variable
    Job Number: 245786
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