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    • Specialist Product Engineer - Sandton - Absa Group

    Absa Group
    Absa Group Sandton

    1 month ago

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    Description

    Job Summary

    As a Specialist Product Engineer (Salesforce), you will be responsible for developing high-performing, scalable, enterprise-grade application design and agile development team by producing, testing, documenting, and reviewing source code against CIB Salesforce standards.

    You will support Salesforce in CIB Technology through means of Salesforce development and configuration, .NET development with a focus on enhancing and delivering quality end-user experiences for internal and external users of the system.

    Job Description

    CIB Corporate Technology uses the Salesforce Platform to manage essential operations and client interaction, feedback, and onboarding across many diverse business areas:

    • Coverage Banking, Product houses, and Markets businesses
    • Legal for integration to the iManage Legal case management system
    • Compliance
    • The Client Service Centres
    • Credit
    • Marketing Cloud
    • Cash collections
    • Digital Partnerships etc.

    A dedicated Salesforce team of Full-stack Developers, Data Engineers, and Configuration Specialists work to support the entire CIB business.

    Developing custom functionality on top of the existing SF platform and configure Salesforce to meet challenging and diverse business needs.

    Key Responsibilities

    • Design and Architecture on new projects
    • Team code reviews
    • Code and test software and applications in keeping with given design and specifications
    • Automated testing embedment
    • Implement changes in line with defined standards
    • Adhere to Salesforce default functionality and apply
    • Deployment of software via CI/CD or manual approved processes
    • Engagement with end-users to understand requirements, train on new functionality, assist testing process, document all changes made to the PRD environment
    • Utilise Agile Methodology and deliver on user stories as specified in the sprints allocated
    • Technical scheduled maintenance required from all team members, clean data, clean processes, optimise the engineering side of the application
    • Obtain relevant Salesforce qualifications in order to optimally perform
    • Highlight processes that need to be optimised
    • Team participation in building Salesforce
    • Contribute to all phases of the development lifecycle
    • Interpret analysis, problem definition & business requirements to identify solution requirements (e.g. features)
    • Produce well-organised and documented source code for technical solutions
    • Apply technical organisation principles of self-service, repeatability, testability, scalability & resilience in code development
    • Apply general design patterns and paradigms to deliver technical solutions
    • Debug existing source code and polish feature sets
    • Work with integrated teams and other developers to improve and evolve technical products and services
    • Study & apply Group Architecture & Infrastructure guidelines to all development work
    • Support reviews, performance monitoring & ongoing optimization and maintenance on applications
    • Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for exposure to Automation, Integration, Messaging, CI/CD etc
    • Update, create and appropriately store application documentation & technical specifications
    • Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
    • Team collaboration and mentoring
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