Online Manager Johannesburg, South Africa - Profession Hub

    Profession Hub
    Profession Hub Johannesburg

    1 week ago

    Profession Hub background
    Description

    Job Description

    We are seeking a highly skilled Marketing and CRM professional to lead our online Casino product's marketing strategy and customer experience.

    Main Responsibilities:

    • Develop and execute monthly and quarterly communication plans to drive ROI and enhance customer experience.
    • Create and manage marketing campaigns that maximize activity, return on investment, and customer lifetime value.
    • Collaborate with teams to deliver promotional/CRM calendars and ad hoc promotions.
    • Ensure seamless customer experiences from communication to site interaction, optimizing lifecycles and customer journeys across devices.
    • Liaise with BI and business development to refine promotions and bonuses for effectiveness and cost-efficiency.
    • Work closely with stakeholders to ensure execution quality and site experience improvement.
    • Manage success of player communications and optimization through SMS, Push notifications, In-casino messaging, email, and direct mail.
    • Coordinate new feature launches, game release schedules, and plan creation.
    • Maintain close relationships with business functions including Call Centre, Marketing, BI, Business Development, Operations, and Product teams.
    • Monitor and maintain KPIs such as player numbers, deposits, withdrawal ratios, and frequency of visits across all player groups.

    Requirements:

    • At least 3 years of Online Gaming experience in a Marketing or CRM role.
    • Strong knowledge of Online Gaming Products (slot games, live dealer, table games, etc).
    • Experience in digital marketing and excellent CRM skills (comms optimization, segmentation, and offer strategies).
    • Project management and player UX/UI optimization expertise.
    • Proficiency in Excel and reporting software with analytical and presentation skills.
    • Problem-solving, influencing, and strategy development abilities.
    • Self-motivation, dynamism, and ability to take initiative.
    • Strong team leadership and people management skills.


  • TELUS Digital South Africa Johannesburg

    Basic Information · Location: South Africa · Job Type: Freelance · Work Style: Remote · Description and Requirements · We offer a dynamic work environment that provides flexibility and autonomy. As an iOS user with a passion for music, video, and Apple products, you can set your ...


  • Standard Bank of South Africa Limited Johannesburg

    Business Segment: · Business & Commercial Banking · Location: · ZA, GP, Johannesburg, Baker Street 30 · Job Description · We are seeking an experienced professional to develop and optimize the BCB Operations framework in line with strategic priorities. · The successful candidate ...


  • Standard Bank of South Africa Limited Johannesburg

    Head Technology, Business and Commercial Banking South Africa, Operations · Job Overview: · Business Segment: Business & Commercial Banking · We advise, define, and orchestrate the Business Unit (BU) technology strategy to implement, deliver, and report on end-to-end technology s ...


  • SecurityGen Johannesburg

    Job Description: · SecurityGen, a global leader in telecom security, offers an extensive range of products and services designed to safeguard against both existing and emerging threats in the telecommunications sector. Our commitment to excellence ensures that mobile network oper ...


  • NEOSUN Energy Johannesburg

    Job Description: · As a rapidly growing forward-thinking solar energy company, NEOSUN is expanding our business into the South African region, establishing a branch and seeking a multi-faceted solar marketer – Head of Branch to lead all operations. The successful candidate will b ...


  • Quadrant Systems cc Johannesburg

    Purpose of the role · The IT Platform Owner oversees the development and improvement of our IT platform. This person provides expertise and ensures the integrity and sustainability of the platform, encompassing all its applications from inception to market optimization. · Key Res ...


  • The Skills Mine Johannesburg

    Job Overview · The Role is based in the Media and Music Industry. · Requirements: · A minimum of 5 years of experience in a Managerial role within a Media Company (TV, Radio etc.) · Fluency in English and Afrikaans; French will be an advantage but not a prerequisite. · Responsibi ...


  • Prax Group Johannesburg

    Legal and Compliance Officer (South Africa) · We are seeking a skilled Legal and Compliance Officer to assist Prax South Africa Proprietary Ltd in ensuring compliance with all statutory obligations related to its manufacturing and trading activities in Southern Africa, which incl ...


  • Prax Group Johannesburg

    Job Description: · PRAX SA is a newly formed entity in South Africa, requiring a Legal & Compliance Officer to ensure compliance with statutory obligations related to its manufacturing and trading activities in Southern Africa. · Key Responsibilities: · Legal: Oversee legal and r ...


  • SA Metal Group Johannesburg

    About Us · SA Metal Group (Pty) Ltd has a rich history of 105 years in South Africa, making it the country's oldest and largest metal recycling company. · We purchase and process various forms of ferrous and non-ferrous metals from industrial enterprises, scrap metal dealers, and ...


  • Boston Scientific Gruppe Johannesburg

    Diversity, Innovation, Caring and Global Collaboration · We offer the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. · Customer Care Manager, South Africa · ...


  • Boston Scientific Johannesburg

    Customer Care Manager, South Africa · The Customer Care Manager plays a vital role in delivering exceptional customer service to both external customers and internal stakeholders by leading the Customer Care Team responsible for order-to-cash processes. · Key Responsibilities and ...


  • Lead For Ghana Johannesburg

    Chief Executive Officer · We are seeking a seasoned, forward-thinking leader to serve as our Chief Executive Officer (CEO). · About the Role · Collaborate with our Advisory Board of Directors to set the organization's vision and strategy. · Lead and manage leaders across various ...


  • Staff Unlimited Johannesburg

    HVAC Supervisor · Our client seeks an experienced HVAC Supervisor, based in Johannesburg. · The successful candidate will oversee the installation, maintenance, and repair of HVAC systems for clients. You will also manage a team of HVAC Technicians and ensure that all projects ar ...


  • Profession Hub Johannesburg

    Forwarding and Clearing Compliance Manager · Our client seeks a Forwarding and Clearing Compliance Manager to lead their operations in Johannesburg East. · About the Role: · The Forwarding and Clearing Compliance Manager will provide strategic direction, leadership, and coordinat ...


  • Assign Services (Pty) Ltd. - Sandton Johannesburg

    Innovation Lead · A multinational company that specializes in the selling of cosmetics, skin care, perfume, and personal care products is looking for an Innovation Lead to join their organization on a temporary basis. · Role Overview · Responsible for providing overall innovation ...


  • PM Connection Johannesburg

    Job Description · Support Project Managers in developing major projects from start to finish. Assist with project administration, meeting organization, and communication. · Key Responsibilities: · Assist Project Managers during project development, ensuring timely completion. · P ...


  • AJ Personnel City of Johannesburg Metropolitan Municipality

    Procurement and Operations Coordinator · The Wits Reproductive Health and HIV Institute (Wits RHI) is a renowned African-led research institute that seeks solutions to Africa's health challenges. It is located within the University of the Witwatersrand and addresses some of the g ...


  • Unique Personnel (Pty) Ltd Johannesburg

    Permanent - Buyer · The primary goal of this position is to oversee projects and production. · Responsible for sourcing materials and parts crucial to production continuation. · Maintains up-to-date production control sheets, ensuring all items are procured according to drawing s ...


  • Professional Recruitment Partners Johannesburg

    Job Title · We are seeking an experienced Marketing professional to join our team in Alberton. · The ideal candidate will have 3-5 years of experience in Marketing, with a strong proficiency in Photoshop. · Responsibilities will include providing personal assistance to Group Mana ...

Jobs
>
Johannesburg