- Develop and execute monthly and quarterly communication plans to drive ROI and enhance customer experience.
- Create and manage marketing campaigns that maximize activity, return on investment, and customer lifetime value.
- Collaborate with teams to deliver promotional/CRM calendars and ad hoc promotions.
- Ensure seamless customer experiences from communication to site interaction, optimizing lifecycles and customer journeys across devices.
- Liaise with BI and business development to refine promotions and bonuses for effectiveness and cost-efficiency.
- Work closely with stakeholders to ensure execution quality and site experience improvement.
- Manage success of player communications and optimization through SMS, Push notifications, In-casino messaging, email, and direct mail.
- Coordinate new feature launches, game release schedules, and plan creation.
- Maintain close relationships with business functions including Call Centre, Marketing, BI, Business Development, Operations, and Product teams.
- Monitor and maintain KPIs such as player numbers, deposits, withdrawal ratios, and frequency of visits across all player groups.
- At least 3 years of Online Gaming experience in a Marketing or CRM role.
- Strong knowledge of Online Gaming Products (slot games, live dealer, table games, etc).
- Experience in digital marketing and excellent CRM skills (comms optimization, segmentation, and offer strategies).
- Project management and player UX/UI optimization expertise.
- Proficiency in Excel and reporting software with analytical and presentation skills.
- Problem-solving, influencing, and strategy development abilities.
- Self-motivation, dynamism, and ability to take initiative.
- Strong team leadership and people management skills.
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Media Search Analyst South Africa
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- SA Metal Group Johannesburg
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Lead For South Africa Executive Director
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Online Manager Johannesburg, South Africa - Profession Hub

Description
Job Description
We are seeking a highly skilled Marketing and CRM professional to lead our online Casino product's marketing strategy and customer experience.
Main Responsibilities:
Requirements:
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Media Search Analyst South Africa
TELUS Digital South Africa- Johannesburg
-
Head, BCB Operations South Africa
Standard Bank of South Africa Limited- Johannesburg
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Head Technology, Business and Commercial Banking South Africa, Operations
Standard Bank of South Africa Limited- Johannesburg
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Sales Director South Africa
SecurityGen- Johannesburg
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Head of Branch – South Africa
NEOSUN Energy- Johannesburg
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It Executive Johannesburg, South Africa
Quadrant Systems cc- Johannesburg
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Head Johannesburg, South Africa
The Skills Mine- Johannesburg
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Legal & Compliance Officer (South Africa)
Prax Group- Johannesburg
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Legal & Compliance Officer (South Africa)
Prax Group- Johannesburg
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Buying Administrator Johannesburg, South Africa
SA Metal Group- Johannesburg
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Customer Care Manager, South Africa
Boston Scientific Gruppe- Johannesburg
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Customer Care Manager, South Africa
Boston Scientific- Johannesburg
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Lead For South Africa Executive Director
Lead For Ghana- Johannesburg
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Hvac Supervisor Johannesburg, South Africa
Staff Unlimited- Johannesburg
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Compliance Manager Johannesburg, South Africa
Profession Hub- Johannesburg
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Innovation Lead Johannesburg, South Africa
Assign Services (Pty) Ltd. - Sandton- Johannesburg
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Project Coordinator Johannesburg, South Africa
PM Connection- Johannesburg
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Procurement Officer Hillbrow, South Africa
AJ Personnel- City of Johannesburg Metropolitan Municipality
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Permanent - Buyer - Johannesburg - South Africa
Unique Personnel (Pty) Ltd- Johannesburg
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Office Coordinator Alrode, South Africa
Professional Recruitment Partners- Johannesburg