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  • Risk Event Administrator - Sandton - Focus

    Focus
    Focus Sandton

    1 month ago

    Default job background
    Description

    Description

    Job Purpose

    • To register risk events and provide support services to Forensic Investigators, ensuring that risks are recorded, investigated, actioned, and reported in terms of our Client Risk Management Policies.

    Job Responsibilities

    • Contribute to a culture of transformation by participating in the organization culture building initiatives, business strategy, and CSI.
    • Influence the enhancement of business processes.
    • Ensure costs are recovered per time allocation and transfer pricing agreements.
    • Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication, providing feedback to management and stakeholders.
    • Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS).
    • Contribute to the smooth flow of work and maintain relationships with internal and external service providers.
    • Manage and prevent potential operational risks.
    • Prioritize reported risks.
    • Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events is provided to stakeholders.
    • Determine completeness of reported risks.
    • Register risk events on case management system by capturing information within timelines and escalate to management for quality assurance and distribution.
    • Provide feedback to stakeholders.
    • Provide administrative support services.
    • Action requests for authentication of identity.
    • Ensure timely payment for services rendered, order stationery, and reimbursement of staff expenses by capturing Group Finance (GFD) vendor payments, procurement, and staff reimbursements on the relevant system.
    • Ensure smooth operation and service delivery to GRS by administering travel, accommodation, venue, and equipment bookings per relevant policies.
    • Ensure compliance with company standards by managing the asset register through purchasing, updating, and maintaining it.
    • Manage the onboarding process of new employees.
    • Comply with risk standards and policies.
    • Understand and embrace the organization's vision and demonstrate the values.
    • Improve personal capability and stay abreast of developments in the field of expertise.
    • Support personal growth and enable effectiveness in performance of roles and responsibilities.
    • Maintain knowledge management and improve team success by sharing knowledge with the team and ensuring that information is provided correctly to stakeholders.

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate

    Minimum Experience Level

    • 2-3 years' experience in banking and/or operational back-office environment in a financial institution.

    Technical / Professional Knowledge

    • Administrative procedures and systems.
    • Banking procedures.
    • Branch processes and procedures.
    • Client service principles.
    • Filing techniques.
    • Governance, Risk, and Controls.
    • Relevant regulatory knowledge.
    • Relevant software and systems knowledge.
    • Business writing skills.

    Behavioral Competencies

    • Applied Learning.
    • Collaborating.
    • Decision Making.
    • Driving for Results.
    • Managing Work.
    • Quality Orientation.
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