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- Deliver configured solutions aligned with client supply chain drivers and enhance relationships through consultative engagements.
- Proactively identify potential problems and develop resolution plans to mitigate risk and ensure contracted SLAs are met.
- Develop and manage account plans to meet business needs of both clients and DSV Healthcare, while facilitating training implementation on various business platforms.
- Liaise with internal stakeholders to ensure alignment and support in delivering solutions and managing risk.
- Minimum 3 years' experience in account management or customer service, preferably in the pharmaceutical industry.
- Attention to detail, ability to work under pressure, and excellent communication skills are essential.
- Warehouse management systems knowledge is an advantage.
Account Manager, Client Retention, Healthcare - Sandton - DSV - Global Transport and Logistics
Description
Account Manager, Client Retention, Healthcare Role
DSV Healthcare is seeking an experienced Account Manager to drive business growth and retention through value-added solutions.
Purpose of the Role:
The successful candidate will be responsible for ensuring mutually beneficial relationships between DSV Healthcare and clients, leveraging their expertise in pharmaceuticals and warehouse management systems.
Key Responsibilities:
Requirements:
About DSV:
DSV is a global leader in transport and logistics, operating in over 80 countries. Our goal is to add value to customers' entire supply chain by transporting, storing, packaging, re-packaging, processing, and clearing all types of goods.