F&B Butler - Cape Town - Kendrick Recruitment

    Kendrick Recruitment
    Kendrick Recruitment Cape Town

    3 days ago

    Description

    Butler – Luxury Hotel, Cape Town

    Kendrick Recruitment is searching for an exceptional Butler to join a prestigious luxury hotel in Cape Town. This role is designed for a polished hospitality professional who lives for detail, anticipates guest needs before they arise, and delivers unforgettable, personalised service at the highest level.

    This is not just service — this is luxury storytelling through experience.

    What's on offer:

    Salary: Negotiable (DOE)

    Work in a refined, high-end luxury environment

    Be part of an elite guest experience team

    Excellent opportunity for career growth within luxury hospitality

    The Role:
    The Butler will be responsible for delivering a seamless, highly personalised service to VIP and Club guests, ensuring every interaction reflects world-class luxury standards. From guest arrival to departure, the Butler creates moments that surprise, delight, and exceed expectations.

    Key responsibilities include:

    Deliver a bespoke guest experience at all times

    Provide hands-on service across reception, concierge, in-room dining, lounge, reservations and guest relations

    Anticipate and respond to guest requests promptly and professionally

    Build meaningful guest relationships by remembering names, preferences and special requirements

    Maintain accurate guest history and preferences on hotel systems

    Support lounge operations including breakfast, afternoon tea and cocktail service

    Ensure immaculate presentation, mise-en-place and service flow

    Assist with billing, cash handling and daily sales summaries

    Control stock, minimise wastage and conduct regular inventory checks

    Uphold hygiene, food safety and health & safety standards

    Maintain exceptional grooming, conduct and service etiquette

    Stay informed on hotel offerings, city attractions and events

    Actively participate in training and continuous service improvement

    Who they're looking for:

    2–3 years' experience in luxury hospitality or F&B service

    Qualification from a recognised hotel management school (advantageous)

    Butler Academy training (advantageous)

    Strong knowledge of food & beverage service, wines, spirits and luxury dining etiquette

    Confident, polished and service-driven personality

    Computer literacy (hotel systems experience advantageous)

    Fluent in English (additional languages are a strong advantage)

    If you are a highly professional, detail-oriented hospitality expert ready to deliver world-class service, this is the role for you



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