Toy Kingdom V&a Waterfront Supervisor - Cape Town, South Africa - Hamleys Toy Store

Hamleys Toy Store
Hamleys Toy Store
Verified Company
Cape Town, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

Position:
Supervisor - Toy Kingdom V&A Watefront

Division / Dept:
Operations

Location:
Cape Town

Experience:
Sales/Retail


Toy Kingdom is striving to become Africa's most loved and most customer centric toy retail chain that provides a magical environment bringing play to life.

Toy Kingdom is seeking a friendly, enthusiastic, and energetic team-members. If you have excellent customer service skills, are a passionate team player and have a real desire to understand our toy products and match them to meet our customer needs to make phenomenal sales, then we want you to form part of our exciting team

This individual will be expected to multitask, innate friendliness, and motivate employees to exceed targets.

It is expected that this person has a proven track record of success, target driven and has sufficient experience in managing teams of people.

This position has a direct report into the Store Manager and will suit an individual with an extroverted personality.


Key deliverables:


  • Managing a shift of 10+ employees.
  • Capturing daily banking.
  • Merchandising and receiving of stock.
  • Handling customer requests and complaints promptly.
  • Managing customer relationships.
  • Achieving and exceeding store targets.

Qualifications and Core Competencies:


  • Matric certificate.
  • 23 years' contactable experience in a retail supervisory position.
  • Proven track record of managing teams of 8+.
  • Excellent communication skills.
  • Strong team leadership, planning and organizational skills.
  • Have consistently delivered results above industry norms.
  • Supervisor: 3 years
  • Personal CV
  • Senior Certificate
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