Junior Portfolio Manager - Ermelo, South Africa - Ziyana Business Consulting

Description

About the Role

To be the Bidvest FM assigned contact to a portfolio, to effectively organize and manage the Portfolio under his/her jurisdiction and implement Bidvest portfolio and operational strategy.

To provide managerial and supervisory control with regards to service delivery in order to ensure maximum customer satisfaction.


KEY PERFORMANCE AREAS
Monitor and ensure portfolio on time service delivery as per the contract and SLA's.

Pro-actively manage quality of services in all areas of responsibility.

Understand where improvements are required and ensure these are actioned and executed without delay in an economical and responsible manner.

Develop effective, execution and quality control mechanisms with due consideration of the specific portfolio under control.

Manage allocated portfolio with regards to growth, retention, profitability and any other business relevant factors, thus ensuring portfolio performance targets are achieved in line with the Bidvest Facilities Management business strategy.

Identify and drive opportunities to improve and enhance Bidvest Facilities Management service offerings within the portfolio.

Facilitating and manage the implementation of relevant portfolio processes and the improvements thereof in order to achieve SLA targets and be contractual compliant in an economical and responsible manner.

Ensure IMS compliance and Health & Safety is a primary function and all mechanisms, processes and procedures are in place, monitored and adhered to at all times.

Management of the portfolio budget, ensuring proper utilization of the allocated budget, provide valid variance explanations and corrective actions where required on P&L's.

Ensure compliance with policies and procedures related to operational activities impacting financial management, controls and expenditure authorization levels.

Put in place mechanisms, processes and procedures to ensure effective monitoring of performance related to equipment efficiencies, time, quality management and standards.

Monitor the productivity of all Human Capital and assets allocated to the portfolio and ensure that all human capital and assets operate efficiently.

Effectively deal with non-performance and or destructive behavior which might jeopardize Bidvest FM standing with clients.

Ensuring through Supply Chain that the portfolio has competent and diligent service providers to utilize in cases of third party Adhoc work as well as emergencies and that such service providers are compliant with Bidvest FM BBBEE and quality strategy.

Coaching, mentoring and counseling of staff not performing to the required standards and ensuring that employees improve on performance gaps highlighted during informal sessions and performance appraisals.

MINIMUM REQUIREMENTS:

Higher Education & Training:
Relevant recognised Trade Certification or National N Diploma in Engineering and or Facility Management.

Professional Registration/Trade:
Trade certification/Facilities Management Practitioner.


School Grade:
Matric/Grade 12


Licenses:
Valid code 8 SA driver's license

Experience:
Must have 5 years' experience in the building maintenance, engineering (building) or property (facilities management) environment.

Must have 3 year's team leader and or portfolio management experience.


Requirements:

Additional Requirements


TECHNICAL / CORE COMPETENCIES:

Technical / Core Training:
Project Management Skills, Maintenance Planning

Statutory Training:
IMS (Integrated Management System), First Aid Training

IT Training (General MS etc.): Microsoft Offices (Intermediate), SAP Knowledge (Planned Maintenance, etc)


Generic / Foundation Competencies:
Personal Competencies

Result Orientation

Initiative/Proactively

Written Communication

Stress tolerance

Leadership Competencies

Business Acumen

Decisiveness

Change Management

Contract Management

Financial Management

Thinking Competencies

Customer/Client Focus

Dealing with ambiguity

Problem Analysis

Judgment

Interpersonal Competencies

Relationship Building & Networking

Listening

Team work

Detailed Description

This role profile is an abridged version of what the job incumbent is expected to do in an ordinary day.

It does not cover all the duties that will be undertaken by this person which may be delegated to the job incumbent from time to time.

About the Company

Ziyana Business Consulting and Training is a fully integrated solutions provider dedicated to consistently providing high customer satisfaction by rendering excellent service, and furnishing an enjoyable atmosphere at an acceptable price/ value relationship.

We also maintain a friendly, fair, and creative work environment, which respects diversity, ideas, and hard work. We are 100% black owned and majority black female owned. We are an accredited training provider with Services SETA being our primary SETA. We are affiliated with the SABPP as well as APSO.

Ziyana Business Consulting and Training is a people management soluti