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    • Officer: Customer Service - Johannesburg - Absa Group Limited

    Absa Group Limited
    Absa Group Limited Johannesburg

    1 month ago

    Default job background
    Description

    Job Title: Officer - Customer Service (C&B)

    Job Summary:

    The Virtual Distribution Customer Service Consultant assists with retention and re-intermediation processes. Key responsibilities include actively referring clients to exit campaigns, concluding broker notes on behalf of virtual advisers, arranging collection of drafted wills, promoting retention of maturing investment policies, and supporting new initiatives.

    Key Responsibilities:

    • Support retention and re-intermediation processes
    • Conclude broker notes on behalf of virtual advisers
    • Arrange collection of drafted wills in Virtual distribution
    • Promote retention of maturing investment policies
    • Support business with new and ad-hoc initiatives

    Requirements:

    • Further Education and Training Certificate (FETC): Business, Commerce, and Management Studies

    About Absa:

    Absa is a leading financial services organization dedicated to providing innovative solutions to our customers. We are committed to delivering exceptional service and building long-term relationships with our clients.

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