Digital Applications Lead - Johannesburg, South Africa - eMedia Investments

eMedia Investments

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

The incumbent would be required to identify, implement and maintain software solutions to optimise business operations.

Interpersonal and team relationships
Build, support and maintain interpersonal and team relationships to ensure stable working environment and achievement of team objectives.

Implementing remedial actions where required.

Personal development
Complete Individual Development Plan. Attend learning and development courses. Participate in peer and team learning initiatives.

Budget Compliance
Comply with work rules, standards and methods. Take care to minimise waste.

Application and Collaboration
Assessing the requirements of new workflows and determine whether these are required.

Liaising with vendors on issues pertaining to routine and adhoc maintenance, technical support and development.

Identifying suitable new and emerging technologies, developing business cases and coordinating proof of concepts.

Project Management

Developing and maintaining strong working relationships with internal departments and clients at all levels to understand their business drivers and requirements to deliver technical solutions.

Delivering outputs set by the digital management team to acceptable time, quality and cost.

Ensuring that all measures are taken for successful delivery.

Assuming responsibility for project budgets and for ensuring that expenditure and resources are tracked throughout and remain within project tolerance.

Accurately assessing when to escalate project issues to the stakeholders and digital management team.

Specialized Support**Providing specialized technical / professional support to internal and external stakeholders to ensure achievement of functional and organisational objectives.

Providing and serving as support lead and provide first class support services to satisfy the needs of our customers and internal stakeholders.

Resolving any support queries and liaising with internal teams and third parties to ensure the prompt resolution of all requests.

Providing support outside core hours for extended support during project implementations when required and/or if by the business.

Data Integrity Control
Obtaining, checking and refining information.

Collating and submitting reports.

Running data exception reports and take corrective action.

Conducting document control spot-checks.

Testing and Deployment
Ensuring thorough System/UAT testing is performed prior to a full and controlled release.

Reviewing and updating test scenarios for digital platforms test scenarios.

Documentation and Training
Ensure all project changes are fully documented and the relevant stakeholders are trained.

Developing and maintaining system documentation and procedures that include:

Application Support Procedures
System and Technical Configuration Documentation
User Training for new systems

Organise regular meetings with system users to maintain a working awareness of their service operations.

Maintenance and Disaster Recovery
Managing and developing data integrity and security standards for the systems, co-coordinating requests for access within agreed parameters.

Managing and planning a schedule for the safe introduction of new releases/patches to meet service requirements.

Qualifications
National Senior Certificate - Essential

Bachelor's Degree in Information Systems/Computer Science - Essential

Experience
8 years' experience in Digital Applications Management - Essential

Computer Literacy
MS Office Suite - Advanced

MySQL - Advanced

HTML5, CSS3, JavaScript - Advanced

Redis, Varnish and Cloudflare - Advanced

Cloud based infrastructure - Advanced

Functional/Technical Competencies
Problem solving skills

Planning skills

Organising skills

Decision-making skills

People Management skills

Communication skills

Presentation skills

Facilitation skills

Coping under pressure

Conflict handling skills