System and Process Implementation Specialist - Centurion, South Africa - Dimension Data

Description

Key Roles and Responsibilities:

· Work hand in hand with the Toyota SA (Future Toyota Department)

· Initiate and build relationships with Toyota SA business

· Engage with Toyota SA business to understand implementation and training requirements

· Manage and optimize training solutions for e-Toyota ONE

· Monitor Toyota dealership e-Toyota ONE usage

· Monitor Toyota dealership progress

· Will be required to assist with on-site dealer training, support and follow-up

· Job will require traveling nationally and BLNS which may be extended periods of time

The duties and responsibilities for this position include the following:

· Train and equip Toyota dealerships on how to use and implement e-Toyota ONE system and processes

· Train individuals and groups on how to use e-Toyota ONE and all related products/modules

· Implement and maintain Toyota SA processes

· Perform Root cause analysis and identify and recreate issues experienced at Toyota Dealerships related to dealer operational processes

· Perform needs analysis with Toyota dealerships and communicate any needs and shortcomings with the Toyota SA business team

· Montior Toyota Dealership performance on e-Toyota ONE by studying the related reports and resolve issues that might be caused by incorrect process

· Weekly reports on e-Toyota ONE dealer Implementation progress

· Monthly reports on e-Toyota ONE dealerships, monitoring their progress and identifying shortcomings

· Assit Toyota SA business to identify and prepare upcoming targeted project implementation

The Key Skills for this position include the following:

o Problem solving ability

o Goal Driven

o Attention to detail

o Perform under pressure

o Logical problem solving

o Leadership ability

o Exceptional communication skills

o People Skills – management and motivation

o Self-motivated and disciplined

o Innovative and proactive (Using Initiative)

o Planning and prioritizing skills

Working Hours:

· Working hours are from 08h00 to 17h00 with an hour lunchbreak between 12h00 & 14h00. The company benefits include:

o Medical Aid

o Provident Fund

o Death & Disability Cover

o Study Assistance

o 20 Annual leave days

This role requires own reliable transport, as most travel will be by road.

· Wear&Tear, Fuel and Toll will be reimbursed.

Required Experience:

· Preferred highest education Grade 12 (Matric)

· Academic & Experience Requirements

· Matric (Grade 12)

· Completed a Degree or Diploma will be an advantage

· I.T knowledge and experience will be an advantage

· Advanced MS Excel working knowledge and experience

· The following qualifications & work experience is beneficial but not a requirement:

Experience in working in the Automotive Industry-

Perks

Medical Aid / Medical Insurance, Group Life Cover, Funeral Benefit, Minimum 18 days annual leave.