- Ensuring the existence of a shared vision for trading (across front office, ops and technology) and be the champion for realizing this vision through the delivery of the right products to customers.
- Coordinating prioritization of the Product Backlog by making clear recommendations in accordance with business value and customer requirements.
- Formulating and developing a consolidated technology roadmap and business processes to ensure more efficient delivery of business outcomes in achievement of a forward-looking trading and associated services strategy.
- Helping team members to understand what to build and why, including clear communication and explanation of customer requirements.
- Accepting the delivered product increment at the end of each iteration according to criteria agreed with customers.
- Managing the release plan.
- Contributing to the development of the trading and associated business strategy.
- Responsible for drafting and coordinating feedback on project-related documentation submitted for prioritization at organization-wide prioritization sessions.
- Providing subject matter guidance and knowledge to assist with business-as-usual activities.
- Championing the Product Owner role in Agile development processes as applied at the JSE from time to time.
- Continuous communication to stakeholders and clients regarding progress and managing their expectations, including making trade-offs where required.
- Ensuring solutions are used by customers and that they understand the value proposition.
- Managing client relationships, including delivery and prioritization to ensure maximization of business value.
- Helping the Scrum Master organize Sprint Review Meetings and ensuring team effectiveness in the meetings.
- Attending sprint planning meetings and ensuring team effectiveness in the planning.
- Inspiring and motivating a team of diverse specialists to deliver innovative and exciting solutions with an appropriate sense of urgency.
- Identifying problems and providing effective solutions to ensure ongoing delivery.
- Working with project managers and technical leads to determine scope and priorities for product development cycles.
- Identifying and implementing mitigations to effectively manage risks.
- Giving input to budgets and business cases and contributing to continued compliance to targets for ROI and productivity.
- Participating in relevant committees and industry bodies to drive out related industry standards that align to the JSE vision and strategy.
- Providing subject matter and industry expert input in various JSE projects to ensure that the correct functions are implemented to maintain or improve market quality and integrity using research, insight, and experience obtained.
- Conducting Remote Disaster Recovery testing to assess processes and systems readiness against the Business Continuity (BC) during every Disaster Recovery cycle.
- Performing systems testing on new enhancements to introduce new functionalities into the systems which will contribute to efficient business operations and/or improved customer satisfaction.
- Compiling and maintaining the client-facing system documentation for enhancements or new products, reviewing documentation, and applying necessary changes to ensure that all market participants have the relevant information on JSE system functionality.
- Providing support and training on the client-facing documentation to all stakeholders to ensure appropriate understanding of JSE systems and adherence by market participants to JSE operations and procedures.
- Working with IT Trading teams on how to configure the trading system to meet business requirements.
- Collaborating with IT and other JSE divisions on relevant initiatives to ensure that all critical aspects of any initiatives or products are considered early on so that the JSE can deliver products or initiatives that are in line with the client's needs and requirements.
- Drafting and submitting relevant system changes required for CDM and interface with internal stakeholders and software vendors, including representing the CDM team at Service Forums to jointly develop release schedules to implement agreed changes.
- Alerting line manager and relevant stakeholders of any change in scope or work effort that could result in not meeting the delivery schedules and taking appropriate action accordingly.
- Attending to ad-hoc duties and responsibilities as assigned by the line manager in continuation of business and increased productivity.
- Managing own delivery against agreed delivery plan and set timelines, identifying obstacles to delivery, and taking appropriate action where required to ensure continued business operations for own focus area.
- Reporting and consulting with manager when necessary to review progress and quality against CDM team plans and targets and identifying areas where corrective actions are required to ensure delivery of agreed results.
- Interacting with EXCO members, peers, department members, direct reports, and manager/s in a way that promotes openness and trust and gives them confidence in one's intention.
- Leading, managing, and collaborating with cross-functional teams, business partners, customers, and stakeholders.
- Ensuring a solid understanding (through business owners) of customers, users, the marketplace, the competition, industry developments, and of future trends that will impact operations/technology delivery.
- Managing stakeholders' expectations by listening to their needs and influencing the outcome to meet the requirements while remaining within system constraints, cost, and resource capacity.
- Ensuring effective communication and sustainable relationship networks through one-on-one meetings with manager, weekly team meetings, and through regular interaction with various internal and external stakeholders.
- Building sustainable relationships with customers to build trust and confidence in JSE products.
- Gauging client satisfaction internally through 360 feedback reports and externally through surveys, which will include any positive or negative feedback received from the stakeholders regarding the professionalism and timeous nature of interaction.
- Acting as an ambassador for enterprise trading solutions.
- Representing product areas from operational and technical perspective when dealing with internal and external service providers.
- Providing input and coordinating communication to market during crises management and system enhancements/initiatives.
- Conducting training on new system applications and enhancements for customers.
- Developing appropriately detailed specifications for product features so that they are clearly understood by the various groups of stakeholders e.g. development teams, customers, marketing team, etc.
- Ensuring a fundamental understanding of end-to-end customer experience and dependencies.
- Ensuring that detailed requirements from stakeholders or customers are translated into sound functional requirements.
- Ensuring that business requirements are clearly communicated between the operations and technical development teams to meet customer requirements.
- Ensuring that implemented product features add value to the end user and increase company returns.
- Actively engaging with market product specialist to understand the evolving clients' needs.
- Collaborating with other product owners where clients' requirements involved more than one feature team to ensure that a quality solution is delivered to meet client needs.
- Acting as coordinator for JSE system changes and new releases for the relevant products/markets (including testing).
- Business principles
- Decision-making process
- Industry trends
- International Standards for Professional Practice
- High-level understanding of Financial Market Infrastructure legal and regulatory landscape
- Basic compliance techniques and approaches
- Assurance/Audit core concepts
- Basic Audit practices and techniques
- Deep market knowledge of the trading conventions and end-to-end market practices in equity, bonds, and derivatives markets (equity, currencies, commodities, bonds, and interest rates)
- Building and maintaining effective relationships with internal and external stakeholders
- Networking and building relationships
- Resolving a difficult conflict
- Collecting and interpreting information
- Integrating different sources of information
- Commerce, Engineering, or Information Technology Degree
- Certified Product Owner, RPE, CFA, Registered Stockbroker (All preferred but not essential)
Product Owner: Commodities - Sandton - JSE Limited
Description
Job Summary
To maximize business value through representing the voice of the customer and acting as an ambassador for trading operations and technology to ensure the right products are delivered to customers (internal and external).
About Our Company
The JSE recognizes that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness program is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.
