Technical Support Specialist for IT and Audiovisual Systems - pietermaritzburg, KwaZulu-Natal - Imforce Recruitment

Job title: Junior IT Technician

Description

Job Overview

We are seeking a highly skilled Technical Support Specialist to join our team at Imforce Recruitment. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our school's computer systems, audiovisual equipment, and network infrastructure.

Key Responsibilities

• Deploy new software and hardware, troubleshooting, and perform regular upgrades of network (Laptops, PCs, Tablets, Chromebooks, Printers, Mobile devices)
• Desktop Support - Users: (Staff and Learners) including setting up new users, resetting passwords, training staff on Google / Microsoft Apps etc.
• Troubleshoot VOIP related issues
• All technical support queries are dealt with within the appropriate timeframes
• Provide assistance to the IT Manager within maintenance of the Microsoft and Linux Servers:
• Microsoft Servers (File Servers), Network Security (Anti-Virus), , Print Server (Ysoft), Wi-Fi Network (Ruckus Wi-Fi System, controller and Access Points monitoring, Aruba APs and Controller), and Wired Network Infrastructure (Switches and cabling).
• Annually conduct an audit to determine needs for upgrades and areas of improvement

Audio/Visual Systems

• Set up and operate audio and video equipment (including, but not limited to sound mixing consoles, amplifiers, microphones, loudspeakers, rigging and programming lights, projectors
• Manage the Digital lighting and Sound related requests across campus efficiently academic, cultural, sports, meetings, presentations, and conferences.
• Maintenance and operation (including planning, organising and implementing) of performance related equipment at the various venues, including all sound, lights, video, projector and IT hardware; during events, rehearsals, performances, and academic assessments.
• Budget for and arrange purchases of technology that continually looks to future developments and meets the schools agenda for use of said technology.
• Supervise and train Theatre Crew/The Performance Company
• Evaluate equipment needs, testing of equipment, and notify IT Manager of any repair or replacement needs as well as contacting relevant service providers to complete repairs.
• Be on site to assist in performances and deal with technical emergencies or issues as required this will include after-hours work at times.
• Operate and support theatre lighting desk when required
• Operate and run-of-show of theatre sound mixing desk and lighting desk when required.

Benefits

• Hours of work: contractually 7.15 am - 4pm daily Mon- Fri
• Salary bracket: R10 - 12K per month
• Leave: Most of school holidays etc (minimum 22 days per annum)
• Excellent computer skills, professional, customer service experience, general IT Tech duties.
• Late evenings and weekends due to functions that require audio-visual assistance.
• The ideal candidate should preferably be mobile or have access to reliable transport.