Assistant Restaurant Manager - Stellenbosch, South Africa - HotelJobs

HotelJobs

Verified Company

Stellenbosch, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

Situated in the heart of Stellenbosch, this trendy cafe is seeking an energetic, experienced Assistant Manager/ Supervisor to join the team.

DUTIES AND RESPONSIBILITIES:

Manage and oversee the daytoday operation, takeaway counter, freshly baked processes, Uber Eats and takeaway deliveries.
Deliver & maintain excellent customer service
Respond efficiently and accurately to customer complaints
Ensuring compliance with hygiene, health & safety legislation/guidelines
Ensuring adequate processes are followed to add value to the customer experience, ie: ensuring cleaning is done adequately, condiments area is filled/cleaned, client areas cleaned after leaving and adequate rotation of requirement, displays are filled and fresh, products are in line with the requirements of the business and head office requirements
Manage staff rostering, while ensuring the business meets the KPI's
Manage the labour wage cost and ensure it meets requirements as per guidelines from seniors.
Staff management hiring, training, performance evaluations
Stock control of restaurant inventory and equipment, ensuring variances are in line with theoretical requirements.
Manage and control costs of the business, this includes stock, labour costs, overtime, and any related expenses.
Management of the Point of Sale system, by ensuring all aspects are correctly managed, including staff access, required access levels, monitoring variances, staff overrings and discounts.
Managing budgets, cost control, assessing and improving profitability (Keep food wastage in line with requirements and adequate planning for these processes), ensuring accuracy of portioning and relevant controls
Perform daily cashups
Work within the restaurant trading hours: Mon-Fri 06:0017:00, Sat 06:0015:00 Sun 06:0014:00, opening or closing the restaurant and also be on duty for busy shifts & weekends (Must be available over weekends & Public holidays)

REQUIREMENTS:

Matric / Grade 12 certificate
Tertiary qualification in food and beverage management/hospitality management (advantageous)
At least 2 years of restaurant/front of house management experience
Own reliable transport or able to get to work in the event of strikes.
Familiarity with restaurant management software

Be computer literate

Intermediate Microsoft Excel and Word skills
Be honest and trustworthy
Have experience in basic accounting, cashups, stock control and handling of cash
Excellent communication skills in Afrikaans and English
Strong supervisory, motivational and people skills
Decisionmaking & problemsolving skills
Selfmotivated
Good timemanagement skills
Preferably reside in the surrounding area of Stellenbosch