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    • Debtors Clerk - Johannesburg - Specd

    Specd
    Specd Johannesburg

    3 weeks ago

    Default job background
    Description

    Job Title:

    Debtors Clerk

    Employment Type:

    Permanent

    Work Location:

    Onsite

    Key Responsibilities:

    1. Manage the full debtors function, including invoicing, collections, reconciliations, and reporting.
    2. Generate and send invoices to insurance companies and private clients promptly after job completion.
    3. Follow up on outstanding payments, including insurance claims and customer co-payments.
    4. Monitor and reconcile customer accounts, ensuring all payments are correctly allocated.
    5. Liaise with estimators, service advisors, and insurers to resolve queries or discrepancies.
    6. Prepare and distribute monthly statements of account.
    7. Process credit notes and adjustments as needed.
    8. Maintain accurate and up-to-date records of all interactions and collections activity.
    9. Escalate problem accounts to management when necessary.
    10. Ensure compliance with company policies and insurance payment procedures.
    11. Assist with month-end closing and finance team reporting.

    Mandatory Skills:

    1. Excellent communication and negotiation skills.
    2. Strong organizational and time management skills.
    3. Ability to work under pressure and handle high volumes of work.
    4. Customer service focused with a professional and courteous approach.
    5. Proactive, self-motivated, and able to work both independently and as part of a team.

    Qualifications and Experience:

    1. Grade 12 / Matric (essential).
    2. A finance or accounting-related certificate or diploma (advantageous).
    3. Minimum 23 years of experience as a Debtors Clerk, specifically within the autobody or panel beating industry.
    4. Knowledge of industry-specific invoicing procedures and insurance company workflows.
    5. Experience working with estimating systems such as Audatex or TMS (advantageous).
    6. Proficient in Microsoft Excel and accounting software (e.g., Sage, Pastel, Xero).
    7. Strong attention to detail and accuracy in data entry and account reconciliation.
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