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- Coordinate monthly cash orders, packing schedules, and re-deposits with allocated branches.
- Serve as a liaison between clients and branches to resolve issues related to cash orders, transfers, and ATM loads in real-time.
- Daily monitoring of branch capturing, including pulling data from I-Cash and reviewing branch submissions.
- Provide intermediary support on instructions, issues, and daily business operations between clients and branches.
- Perform daily balancing on ATM devices and create an accurate balancing sheet.
- Work on claims received from clients and address CPC Activations (stained and burnt notes).
- Report new ATMs rolled out on a monthly basis to the National Reconciliations Manager.
- Document and escalate reported issues from branches in a timely and accurate manner.
- Offer training to branch supervisors/Recon Clerks on the Capitec ATM process from time to time.
- Assist with operational queries as needed.
- Proven understanding of the reconciliation process.
- Proficiency in MS Excel, Word, and Outlook.
- Able to coordinate and manage branch supervisors effectively.
- Strong administrative skills and discipline.
- Ability to work towards daily deadlines.
- Excellent interpersonal skills for interacting with various roles from tellers to client management.
- Daily ops report on float returns per branch, confirming receipt, balance, cash order check, cash count, cash certificates, and redeposits.
- Monthly reporting on cash order confirmations received from branches, highlighting issues and shortfalls.
- Maintaining a log of reported issues, including cash order issues, ATM technical issues, etc.
- Daily reporting of shortages and surpluses.
Atm Reconciliation Coordinator - Gauteng - Findojobs South Africa

Description
Job Title: ATM Reconciliation Coordinator
About the Role:
This position is responsible for ensuring accurate and timely reconciliation of ATM transactions. The successful candidate will be a detail-oriented individual with excellent communication and problem-solving skills.
Main Responsibilities:
Required Skills:
Reporting Requirements:
Working Environment:
The ideal candidate will be based at our Head Office in Midrand, reporting directly to the ATM Recon Manager.
Company Overview:
We are a leading financial services provider dedicated to delivering innovative solutions and exceptional customer experiences.
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