Current jobs related to Team Leader - Sandton - Merchants

  • Arabic Localizer

    Team leader Assistant

    5 days ago

    Arabic Localizer Sandton

    Job Description · We are seeking a highly skilled and experienced Team Leader Assistant to assist the team leader in managing our translation team and overseeing daily business operations. · Key Responsibilities · Manage and coordinate the translation team's workload and deadline ...

  • Discovery Limited

    Team Leader Admin

    6 days ago

    Discovery Limited Sandton

    Achieve more than YOU BELIEVE · Discovery Corporate & Employee Benefits · Team Leader Admin & Support · About Discovery Employee BenefitsDiscovery Employee Benefits is the first and only employee benefits provider to be shaping employee behavior, creating healthier and wealthier ...

  • Oneplan Underwriting Managers (Pty) Ltd.

    Sales Team Leader

    1 day ago

    Oneplan Underwriting Managers (Pty) Ltd. Sandton

    Job Title: Sales Team Manager · Industry: Call Centre · Job Type: Permanent · Positions Available: 1 · To effectively manage a team of sales agents responsible for achieving conversion rates and sales targets. Ensure quality and compliance measures are adhered to, and targets ach ...

  • Oneplan Underwriting Managers (Pty) Ltd.

    Service Team Leader

    13 hours ago

    Oneplan Underwriting Managers (Pty) Ltd. Sandton

    Job Title: Customer Segment Strategy Manager · About the Role: · We are seeking a highly skilled and experienced Customer Segment Strategy Manager to support our business in driving the design, build, and execution of customer segment strategies and value propositions. The succes ...

  • Bluespec Holdings

    Call Centre Team Leader

    3 days ago

    Bluespec Holdings Sandton

    We are seeking experienced Team Leaders to join our dynamic team in our inbound Emergency Contact Centre. This is a key leadership role that requires strong communication and management skills. · Job Description · Main Job Function: · You will be responsible for managing and dire ...

  • TalenCo Recruitment Specialists

    Team Leader Fraud Sandton

    2 days ago

    TalenCo Recruitment Specialists Sandton

    Job Overview · As a Fraud Team Manager, you will oversee the day-to-day activities of our fraud agents who work in shifts 24/7 to detect and prevent fraud. You will also manage the daily operations of fraud administration agents who investigate and recover losses due to online ca ...

  • Clicks Group Limited

    Customer Service Team Leader

    1 week ago

    Clicks Group Limited Sandton

    Job Title: Service Excellence Team Member · About Our Company · Clicks Group, a leading health and beauty retailer. · Introduction · We are seeking a highly motivated and customer-focused individual to join our team as a Service Excellence Team Member. In this role, you will play ...

  • Capitec Bank Ltd.

    Team Leader: Client Relationship Management

    6 days ago

    Capitec Bank Ltd. Sandton

    Team Leader: Client Relationship Management · We are seeking a highly motivated and experienced Team Leader to lead our Client Relationship Management team. The successful candidate will have a proven track record in business banking and leadership. · To be considered for this ro ...

  • Alexforbes

    Front Line Operation Team Leader

    1 week ago

    Alexforbes Sandton

    To manage the day-to-day operations of the national reception desk, switchboard, and business centre. This role is responsible for improving customer experience and service standards, ensuring staff consistently delivers a professional, high-quality, customer-focused service that ...

  • Capitec Bank

    Team Leader: Client Relationship Management

    6 days ago

    Capitec Bank Sandton

    Job Summary: · We are seeking a seasoned professional to lead a team of Relationship Bankers in the Relationship Suite. The ideal candidate will have a strong background in business banking, portfolio management, and client relationship management. · Purpose Statement · To effect ...

  • CF Consulting

    Backend Software Developer: Global Development Lab

    1 week ago

    CF Consulting Sandton

    About cf-consulting · As a global leader in Corporate Advisory services, we provide support worldwide. Our team of professionals offer strategic advisory services to clients ranging from individuals to multinational corporations. They are respected thought leaders in the field, p ...

  • SAB

    CXC Reporting Associate

    1 day ago

    SAB Sandton

    Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. · We look fo ...

  • Edge Executive Search

    hrbp

    1 week ago

    Edge Executive Search Sandton

    HR Business Partner Job Description · We are seeking a seasoned HR professional to join our client's team as an HR Business Partner. · Duties & Responsibilities · The successful candidate will have: · Bachelor's degree in Human Resources, Business Administration, or related field ...

  • Raizcorp

    Mining industry sales specialist

    2 days ago

    Raizcorp Sandton

    About Raizcorp · Raizcorp is the gold standard in enterprise and supplier development, helping South Africa's leading corporations meet their transformation and economic development goals through high-impact business incubation solutions. · We are seeking a seasoned sales profess ...

  • Raizcorp

    Corporate Sales Solutions Representative

    6 days ago

    Raizcorp Sandton

    About Raizcorp · We don't just develop businesses—we transform lives. As the gold standard in enterprise and supplier development, we empower companies and entrepreneurs through strategic, high-impact business incubation solutions. · We are looking for seasoned corporate sales pr ...

  • Discovery Limited

    Flexicare Telesales Consultant

    1 week ago

    Discovery Limited Sandton

    About Discovery · Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. · We are a fast-paced ...

  • Norrin Radd (Pty) ltd

    Product Manager

    3 days ago

    Norrin Radd (Pty) ltd Sandton Full time

    Product Manager · We are seeking a highly skilled Product Manager to join our team at Norrin-Radd Pty Ltd. · Minimum Requirements: · Bachelor's degree in Computer Science, MBA or degree in Business Administration · Certificate in software development is mandatory, with added adva ...

  • Clearsourcebpo

    Customer Care Team Lead

    1 week ago

    Clearsourcebpo Sandton

    Why ClearSource? · We are a global BPO driven by our core purpose of making lives better for our employees, clients, and customers. · Customer First – We share a passion for delivering exceptional customer experiences. · Personal Accountability – Commit to doing the right thing a ...

  • Dananda Talent

    Sales Consultant at Regenesys

    1 day ago

    Dananda Talent Sandton

    The job requires implementing the total sales process to achieve preset targets through student visits and phone calls. · Key Requirements: · Customer service orientation. · Target-driven with ability to work under pressure. · Professionalism and confidence. · Excellent negotiati ...

  • Initiate International

    Head of Marketing

    2 days ago

    Initiate International Sandton

    Head of Marketing for iGaming & Sports Betting · A seasoned marketing leader is sought after to spearhead our marketing vision and drive brand growth in the highly competitive digital industry of iGaming and Sports Betting. · This key leadership role requires a strategic mindset, ...

  • Isilumko Staffing (JHB)

    Head of Consumer Marketing

    3 days ago

    Isilumko Staffing (JHB) Sandton

    Job Title: Exceptional Marketing Leader · The Consumer Banking Marketing portfolio is seeking a commercially astute, data-driven marketing leader to drive growth and strategic direction. · This pivotal role requires an innovative marketer with a deep understanding of the consumer ...

    • Team Leader - Sandton - Merchants

    Merchants
    Merchants Sandton

    1 week ago

    Default job background
    Description

    Job Description

    The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations.

    Key Responsibilities

    • People Management:
      • Coaches the team in order to ensure quality of delivery meets the appropriate standard.
      • Measures and manages the team to ensure out-of-line situations are immediately addressed.
      • Communicates information in a timely, accurate and understood manner to all team members.
      • Ensure that all Human Resources policies and procedures are observed.
    • Communication and Feedback:
      • Conduct team briefs as scheduled by the workforce management team and in line with the weekly focus agenda set by the Operations Managers.
      • Ensure regular feedback is given to Agents with regards to action plans that have been set.
      • Ensure all relevant business communications are communicated to the team as and when required.
    • Reporting and Administration:
      • Sign off Agent's timesheets on a weekly basis.
      • Track and accurately update operational performance files for Agents on a weekly basis.
      • Compiling and sending reports as required by the business for relevant updates.

      Requirements

      • 1 year Call Centre experience.
      • 6 – 12 months Team Leader/Supervisory experience.
      • Able to work USA Hours.
      • Must have 2 years Credit Control/Debt Collection experience.

      Skills

      • Oral and written communication.
      • Planning and organising.
      • Problem solving.
      • Teamwork.
      • Coaching.
      • Technical expertise – Call Centre technology.
      • Attention to Detail.

      Seniority level

      • Mid-Senior level

      Employment type

      • Full-time

      Job function

      • Information Technology
      • Industries: Outsourcing and Offshoring Consulting
Jobs
>
Team leader