Client Service Representative - Johannesburg, South Africa - FirstRand

FirstRand
FirstRand
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description
Job Description

Dear Future, Client Service Representative


MotoVantage, formed through a partnership between FirstRand Group and The Hollard Insurance Company, brings you innovative vehicle insurance products at competitive prices as add-ons to any finance agreement.


Are you someone who can:

  • Handling Client Queries.
  • Taking telephonic calls totaling 100 p/d.
  • Document Processing and Administration.
  • Effective professional handling of queries.
  • Liaison with the general public, corporate & internal staff.
  • Use questioning and listening skills that support effective telephone communication.
  • Effectively deal with job stress, irate customers
  • Use an effective approach to handle special telephone tasks like call transfers, taking
- messages, call backs, holds, interruptions, and unintentional disconnects.

  • Other Adhoc duties
  • Matric.
  • Call Centre courses / certificates will be an advantage
  • Fully Computer Literate.
Years Call Centre Experience (mandatory).

  • Knowledge of the Motor Industry (Advantageous).
  • Previous administrative position of same or similar nature will be advantages

You will have access to:

  • Opportunities to network and collaborate
  • A challenging working environment
  • Opportunities to innovate

We can be a match if you are:

  • Deciding & Initiating Action
  • Delivering Results & Meeting Customer Expectations.
  • Attention to detail (accuracy)
Are you interested to take the step? We look forward to engaging with you

Job Details

Application Closing Date

21/02/24
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