ServiceNow Architect - Cape Town, South Africa - Key Recruitment

Description

Our client is a rapidly growing Managed Services Provider specializing in serving legal firms within the US and across the globe. With a focus on innovation and excellence, they are seeking a motivated and experienced ServiceNow Architect to join their dynamic team.

Role Overview:

As a ServiceNow Architect, you will play a pivotal role in configuring and customizing ServiceNow to align with the unique requirements of their clients. This involves active participation in meetings and workshops to gather requirements, define solutions, and provide guidance on standard use and best practices for the ServiceNow platform.

Other Key Responsibilities:

• Advise company stakeholders on ServiceNow capabilities and benefits, guiding the progression towards a Center of Excellence & Innovation (CoEI).
• Conduct and participate in business analysis and requirements elicitation activities.
• Implement solutions through application configuration, scripting, and custom code development.
• Adhere to change management processes and best practices for code management and deployment.
• Maintain thorough records and documentation to facilitate ongoing platform maintenance.
• Mentor other developers and contributors to build company expertise in ServiceNow.
• Assist in the preparation of technical documentation and project budgets

Qualifications:

• Bachelor's Degree in Computer Science, Engineering, Engineering Management, Math, or equivalent
• CMA (Certified Master Architect)certificate or equivalent
• 7+ years of hands-on ServiceNow experience working with multiple instances of ServiceNow across different organizations
• In-depth knowledge of a broad range of ServiceNow modules
• Ability to setup and configure impact analysis for what-if scenarios
• Proficient in articulating technology and business justifications to internal stakeholders and clients
• Advanced experience with JavaScript programming and best practices

Additional Requirements:

• Excellent communication and interpersonal skills.
• Proven ability to work collaboratively in a team and independently when necessary.
• Strong analytical and problem-solving skills.
• Ability to adapt to evolving technologies and stay updated on ServiceNow modules and offerings