Customer Helpdesk Administrator - Randburg, South Africa - StaffCentral Consulting

StaffCentral Consulting

Verified Company

Randburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job Duties/Responsibilities will include:

Liaising with customers.

Assisting the Service & General Managers where required.

Coordinating the flow of paperwork and tickets by following up on national call centre, ad-hoc & maintenance tickets.

Capturing of stores return vouchers.

Checking of daily route slips and administration of routing
information.

Logging of tickets.

Developing and maintaining of customer base.

Report any delays in the execution of tickets to the Service Manager and General Manager.

Grade 12

Microsoft package

1 Years' service-related experience (call centre experience) is advantageous