General Manager - Johannesburg - MAESTRIA Recruitment & Consulting Tanzania

    MAESTRIA Recruitment & Consulting Tanzania
    MAESTRIA Recruitment & Consulting Tanzania Johannesburg

    3 days ago

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    Description

    General Manager Job Description

    We are hiring a General Manager for a premium sports complex in Dar es Salaam, Tanzania.

    About the Role

    The GM will be responsible for the overall management of the facility, including operations, customer experience, team leadership, and financial performance.

    Key Responsibilities

    • Operational Management: Oversee daily operations of the sports complex, restaurant, and boutique to ensure efficiency and high service standards.

    • Team Leadership: Manage a team of 15+ employees, including hiring, training, and performance management.

    • Customer Experience: Ensure a premium and engaging experience for all visitors and members.

    • Financial & Business Performance: Develop and manage budgets, control costs, and optimize revenue streams.

    • Marketing & Partnerships: Develop promotional strategies and build relationships with local and international partners.

    • Compliance & Safety: Ensure all operations comply with local regulations and maintain high safety standards.

    Requirements

    • At least 10 years of experience in hospitality, sports management, or tourism.

    • 5 years in a General Manager or senior leadership role, overseeing complex operations.

    • Strong leadership and team management skills in a dynamic, customer-facing environment.

    • Expertise in business operations, financial management, and strategic planning.

    • Passion for sports, fitness, and delivering exceptional customer experiences.

    • Fluency in English; knowledge of Swahili is an advantage.

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