Claims Assessor - Parow, South Africa - The Foschini Group
Description
Job ID:15420
Position Type:
Full-Time
Job Function:Financial Services / Analytics
Workplace Type:Head Office
Division:TFG Financial Services
Province:Western Cape
Location:Cape Town North
Suburb:Parow (Parow)Position Description:
Claims Assessor:
Insurance
A challenging position exists within Financial Services for a claims assessor who is numerate, organised, thorough and a competent individual.
Your responsibilities would include:
- Assessing and processing of insurance claims within the greed timelines and policy conditions.
- Communicate and liaise with the relevant internal and external stakeholders to resolve claims efficiently and effectively
- Provide a high level of customer service to customers, stores and claimants
- Must have Matric/Grade 12 or equivalent thereof
- Essential
- Have minimum 1 years customer service experience
- Essential
- 1 Year minimum Claims assessing and validation experience is a requirement Essential
- RE5 or Insurance qualification
- Desirable
- Be proficient in Excel, Word
- Experience working on Vision and PIMS advantageous
- Must have numerical ability
- Be able to problem solve, handle objections and conflict.
- Be attentive to information and detail
- Be organised, thorough and accurate
- Have good time management skills
- Be assertive and able to work well under pressure
- Have a good customer service orientation
- Have a high level of stress tolerance
- Be an effective communicator (verbal, written, electronic, and interpersonal)
- Be organised and able to work in a systematic manner
- Be a team player and be able to work independently when required to.
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