Claims Assessor - Parow, South Africa - The Foschini Group

Thabo Mthembu

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Thabo Mthembu

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Description

Job ID:15420
Position Type:
Full-Time
Job Function:Financial Services / Analytics
Workplace Type:Head Office
Division:TFG Financial Services
Province:Western Cape
Location:Cape Town North
Suburb:Parow (Parow)Position Description:


Claims Assessor:
Insurance


A challenging position exists within Financial Services for a claims assessor who is numerate, organised, thorough and a competent individual.

Your responsibilities would include:


  • Assessing and processing of insurance claims within the greed timelines and policy conditions.
  • Communicate and liaise with the relevant internal and external stakeholders to resolve claims efficiently and effectively
  • Provide a high level of customer service to customers, stores and claimants
  • Must have Matric/Grade 12 or equivalent thereof
  • Essential
  • Have minimum 1 years customer service experience
  • Essential
  • 1 Year minimum Claims assessing and validation experience is a requirement Essential
  • RE5 or Insurance qualification
  • Desirable
  • Be proficient in Excel, Word
  • Experience working on Vision and PIMS advantageous
  • Must have numerical ability
  • Be able to problem solve, handle objections and conflict.
  • Be attentive to information and detail
  • Be organised, thorough and accurate
  • Have good time management skills
  • Be assertive and able to work well under pressure
  • Have a good customer service orientation
  • Have a high level of stress tolerance
  • Be an effective communicator (verbal, written, electronic, and interpersonal)
  • Be organised and able to work in a systematic manner
  • Be a team player and be able to work independently when required to.

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