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  • Field Service Technician x10 - Burgersfort - Sandvik Group

    Sandvik Group
    Sandvik Group Burgersfort

    3 weeks ago

    Default job background
    Description

    Company Overview:

    Sandvik Mining and Rock Solutions is a global leader in equipment and tools, parts, service, and technical solutions for the mining and infrastructure industries. Our applications include rock drilling, rock cutting, loading and hauling, tunneling, and quarrying.

    We focus on delivering value to our customers through high-performing products that increase productivity and safety, as well as providing services and flexible maintenance programs that extend uptime and reduce costs.

    The Role:

    This role involves ensuring customer satisfaction by installing, repairing, inspecting, and commissioning our services, considering economic and other factors. It also requires problem-solving using approaches, tools, and techniques to recognize operational or process problems and apply this knowledge appropriately in different situations.

    Main Responsibilities:

    1. Install, repair, inspect, and commission various types of products and equipment at customer sites or our premises.
    2. Report and document results after these actions.
    3. Be responsible for planning, conducting, and maintaining tools and equipment for service work.
    4. Provide suggestions for improving our products, equipment, or processes to support our customers.
    5. Offer technical support to our sales team.
    6. Help customers solve problems.
    7. Deliver positive results in sales-client interactions.
    8. Guide colleagues in service methods and tools.
    9. Share knowledge to enable colleagues to expand their expertise.

    Your Profile:

    1. Hold a Trade Certificate of Competence, preferably in Diesel Mechanic, Auto Electrical, or Millwright, along with proof of apprenticeship.
    2. Have a minimum of 2 years of experience working as a Field Service Technician with proven competence as an Earth Moving Equipment Technician in the mentioned field.
    3. Own a set of tools.
    4. Possess a Code 08 license.
    5. Obtain a full physical and medical certificate to work in a mining environment.
    6. Have experience in fault finding, electro hydraulic, auto electrical, hydraulic, PLC, remote control offerings.
    7. Have experience in underground mining environments, maintaining earth moving equipment.

    Requirements:

    To be physically and medically fit to work in a mining environment, including meeting all customer vaccination requirements. Please attach your vaccination certificate to your application.


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