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  • FNB Community Advisor - Free State - FNB South Africa

    FNB South Africa
    FNB South Africa Free State

    1 month ago

    Default job background
    Description

    Job Title: FNB Community Advisor (Frankfort)

    To provide exceptional service to customers, ensuring prompt and efficient transactions that meet their needs.

    • This is a part-time, hourly paid position focused on achieving net profit growth.

    Key Responsibilities:

    • Achieve delivery of exceptional customer experience according to Balanced Scorecard standards.
    • Manage account migration from transactional to Self Service.
    • Grow active customer account base to increase client base.
    • Maximise cross sell opportunities and strengthen client relationships.
    • Track and control sales activities to achieve sales targets.
    • Provide efficient administration services through timely planning and reporting.
    • Ensure compliance with governance requirements.
    • Monitor transactions for new business applications within set timelines.
    • Improve sales and service efficiencies by tracking and controlling sales activities.
    • Maintain accurate sales and service statistics.
    • Pursue personal development to enhance competencies.

    Important Notes:

    • Applications will not be accepted after the indicated closing date. Please submit applications ahead of time.
    • Closing Date: 28/01/25

    Job Category:

    Customer Service


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