Assistant Installation Technician - Helderberg, South Africa - PM Internet
PM Internet
Helderberg, South Africa
Verified Company
1 week ago
Description
Applications are invited for an Assistant Installation Technician position to be based in Somerset West.PURPOSE OF THE ROLE:
The Assistant Installation Technician's main duty will be to assist with installations and repairs on Wireless and Fibre networks, along with site surveys.
General:
- Adhere to company operation and installation procedures and uphold company standards.
- Work closely with both Team Leader and Scheduler.
- Accurate reporting and updates on work completed.
- Stock control for scheduled jobs.
- Keep tools and equipment well maintained.
- Adhere to all Health and Safety procedures.
- Fibre Troubleshooting assistance
- Wireless Troubleshooting: Signal testing on CPE's, access points and bandwidth capacity.
- Provide excellent customer service.
- Work overtime, weekends, or on emergency call outs as required.
- Working at heights: House roofs, towers or large buildings.
- Working in crawl and small spaces for installation purposes.
Installation:
- Installation of Fibre and Wireless CPE's.
- Network or fibre cable runs internal and external.
- Basic access point and router setups.
- On site installation quality control.
- Complete installation and client signoff.
Callout Repairs:
- Confirm issues with client as described on ticket.
- Troubleshoot quickly and efficiently.
- Identify problems and determine solutions.
- Communicate cost implications involved with the repair if required.
- Maintain products and pricing options knowledge.
- Able to resolve the issue on site or replace the necessary equipment.
- Client signoff and administrative report back.
- Wireless and fibre industry experience advantagous.
- Knowledge around network structures, crimping.
- Basic computer skills.
- Customer service oriented.
- Basic Networking considered an asset.
- Technical and work at heights training an asset.
- Driver's license with clean driving record essential.
- Good analytical and problemsolving skills.
- Effective planning skills.
- Good working knowledge of hand and power tools used in this position.
- Strong manual dexterity and handeye coordination.
- Ability to work neatly and accurately.
- Technically minded.
- Ability to work in a physically demanding environment including, but is not limited to: carry, raise and climb a ladder, carry, lift and handle heavy equipment (manhole covers, cable reels).
- Selfdisciplined, motivated and organised.
- Medically fit & able to work at heights.
Education Requirements:
- Grade 1
- Specialized certifications would be an advantage.
Job Types:
Full-time, Permanent
Application Deadline: 2023/04/30