Call Centre Quality Assurance - Sandton

The graduates will assist the Quality Assurance (QA) Seniors and Specialists to perform QA reviews in line with the QA plan and methodology. The incumbent will as such be required to work closely with the QA Team for training, coaching and guidance.Assist QA Seniors and Specialis ...

Recruiter: · Kamo Placements · Job Ref: · JHB001872/Kamo · Date posted: · Friday, February 20, 2026 · Location: · Sandton, South Africa · Salary: · Annually · SUMMARY: · The graduates will assist the Quality Assurance (QA) Seniors and Specialists to perform QA reviews in line wit ...

We are looking for a senior Quality Assurance Engineer in the Transactional Banking program. · The person must take responsibility for designing, developing and executing quality assurance for multiple applications across the platform. · Testing will be both manual and automated ...

· Minimum Requirements: · Matric (Grade 12) · BSc IT or BCom IT or similar qualification · ISTQB Agile foundations cert (advanced preferred) · Test strategy design · Test approach design · Test plan and management · 4 years management experience · Adaptability · Stakeholder mana ...

· Telecommunications Industry · Duties & Responsibilities · Key Responsibilities · Monitor and evaluate inbound and outbound calls for quality, accuracy, and compliance · Conduct quality assessments for 60-70 call centre agents · Compile, analyse, and maintain detailed QA repor ...

Mid–Senior QA Engineer (API & Automation Focus) · Role Summary: · We are seeking a Mid–Senior QA Engineer to drive quality across our platforms through · strong API testing, automation, and data-driven validation practices. You will play a key role · in shaping test strategy, i ...

We are seeking an experienced Call Centre Quality Assurance (QA) Analyst to monitor, evaluate, and improve agent performance.The role involves quality assessments, reporting, coaching, and basic training support for a team of approximately 60–70 agents, · ensuring consistent serv ...

To assist in evaluating and verifying compliance / adherence of agreed and defined work processes so as to ensure that world class practices and standards are institutionalised to reduce cost, time, risk and enhance quality and productivity. · Analyze data · Conduct process audi ...

Role Purpose · Accountable for the effective management and continuous improvement of operations within the quality assurance (QA) and service recovery environment, ensuring adherence to quality standards, optimising processes, and driving service excellence. · Requirements · Bac ...

+The Quality Assurance Team Leader will assess and improve the quality of client engagements/services. · +<ul style= ...

Company Description · The Digital School of Marketing (DSM) offers a comprehensive portfolio of accredited programmes in digital marketing, equipping learners with both strategic and practical capabilities required to succeed in modern digital-driven organisations. DSM's programm ...

+The Sales Consultant will grow all service offerings offered within the Business Assurance business unit by proactively selling and promoting product ranges on offer in South Africa. · ...

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. · To enable software quality assurance by creating a set of activities and scenarios, manual or automated, ensuring that developed software meets and complies ...

The incumbent will be responsible for conducting Risk Assurance reviews across the AFS Group and its entities. · BCom degree in Internal Audit/ Risk Management. · ...

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. · ...

The Internal Audit Manager is responsible for independently assessing the organisation's internal controls, systems, and processes to minimise risk, · including fraud risk, and prevent potential financial losses.Delivery of the Annual Assurance plan on time, · achieving 95-100% c ...

Empowering Africa's tomorrow, together…one story at a time. · With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to rese ...

This role offers a rare opportunity to step into a function that sits at the heart of PPB's credit ecosystem where your insights will directly shape the quality consistency and integrity of credit decisions across multiple products. · Conduct back-testing of credit assessment dec ...

At Exaze, we constantly seek exciting talent to join an organization that believes in nurturing dreamers, innovators, and doers willing to expand their horizons in the software industry. · We are seeking a skilled Automation Tester to join our team. The ideal candidate will have ...

This senior leadership role within Group FRM supports the Head of Group FRM and requires deep expertise in Financial Resource Management, capital allocation, and bank balance-sheet dynamics. · Detailed Job Description · The role's primary purpose is to deliver high-quality analyt ...