Branch Administrator - Witbank, South Africa - Fidelity Services Group

Fidelity Services Group

Verified Company

Witbank, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Vacancy :
Branch Administrator

Reporting to :
Branch Manager

Main purpose of the job:

Answer inbound calls on switchboard; attend to visitors at front reception; assist with administrative duties; follow through on client queries; sales and technical team as and when needed.

Qualifications and experience:

Minimum Grade 1
Minimum 2 years Administration Experience
Computer Literacy (Excel, MS Word, Outlook)

Responsibilities and Duties:

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1. Sales Support

Receive contracts
Check contract to ensure that they have been completed correctly
Submit contracts to Cape Town office for processing
Receive, resolve and resubmit rejected contracts
Assist with other Sales related Administration as and when needed
Distribute faxes received to the Sales Consultants
Filing all sales admin documents
Answer all calls received timeously
Assist with other Adhoc duties as and when required
Assist with capturing feedback

2.

Customer Interaction:

Answering Switchboard and direct calls
Customer liaison and telephonic enquires
Attend to visitors and job applicants calling at the office
Assist and follow up on all quires received point to point

3.

Technical Support:

Booking of technicians when required.
Assists technicians will queries and looking up details
Assists technicians by putting them on test
Assist client with general technical queries

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- _**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._