Application Training Specialist Woodmead - Sandton - Essential Recruitment Solutions

Description

Key Responsibilities of an Applications Specialist

The primary role of an Applications Specialist is to provide support for sales and implementation activities. They will also serve as a key function to account managers during demonstrations, installations, and training sessions.

This position requires the ability to work with various stakeholders and communicate complex information effectively.

Main Duties & Responsibilities

• Organize Training Sessions: Develop and implement training programs across all safety portfolios, both locally and internationally.
• Prepare Training Materials: Source and arrange necessary products and spare parts for training purposes.
• Safety Product Management: Manage the pool of safety products required for training sessions.
• Competitive Intelligence: Gather and analyze competitive information, understand user needs and preferences, and share insights with sales and marketing teams.
• Critical Differentiators: Identify and communicate critical differentiators that influence user decisions.
• User Insights: Provide valuable information to the sales force about user habits, needs, and recommendations.
• Technical Knowledge Transfer: Promote technical and application knowledge to end-users.
• Training Planning: Plan and schedule yearly training sessions across all safety portfolios and create a comprehensive training catalogue.
• Certifications: Ensure all necessary certifications are in place to deliver training across the entire safety portfolio.

Training Expertise

• Specialized Application Training: Train users on specialized applications.
• 'Train the Trainer' Sessions: Conduct training sessions to equip trainers with the necessary skills.
• Sales Engineer Training: Train Sales Engineers to enhance sales team efficiency.
• Demo Support: Provide expert assistance during equipment demonstrations for customers.
• Equipment Demo Assistance: Assist the Sales team in demoing equipment to users, including non-decision makers.

Desired Qualifications & Experience

• Postgraduate Diploma or Equivalent: Possess a postgraduate diploma or equivalent certification.
• Technical and Training Experience: Hold at least 3 years of working experience in the field of Technical and Training.