IT Technician - Pretoria, South Africa - People Dimension

Description

Job Description/Duties:

Systems

• Provide technical expertise and recommendations in assessing
new IT software projects and initiatives to support

• Identify opportunities that can improve efficiency of business
processes.

• Investigate and resolve application functionality related issues
and provide support and troubleshooting for end users.

• End User Training to enable operators to successfully
complete their duties.

Support

• Assist System Analyst with general system related tasks when
necessary.

• Assist Infrastructure Technician with general Infrastructure
related tasks.

• After hours system support to end users.

• Quick assistance with production hardware failures.
Infrastructure

• General assistance in swapping out faulty equipment with
backup hardware / fixing onsite

• General assistance and good understanding of scales, cameras,
PC and price labelling equipment.

• Maintaining of IT hardware to improve lifespan of hardware
and reduce maintenance costs.

• Price Equipment, Label printers, and workstation Maintenance

Minimum Requirements:

• Grade 12

• A+ certificate

• 2 years' experience working on IT production hardware,
barcode printers, scales, and price labelling equipment.

• Basic computer knowledge

• Troubleshooting

• Practical

• Functional skills