Jobs
>
Pretoria

    NOC Coordinator - Pretoria, South Africa - People Dimension

    People Dimension
    People Dimension Pretoria, South Africa

    1 day ago

    People Dimension background
    Full time
    Description

    We are looking for a NOC Coordinator who will be responsible for the administrative support in the National Operating Centre Department. The NOC Coordinator will be responsible for coordinating the resolution and process flow of tickets distributed to NOC Staff, as well as reporting to the Customers on their Services.

    Send your CV to hr5peopledimension (dot) co (dot) za.

    Responsibilities:

    • Ensure that all calls are logged, tracked, and resolved within the defined service-level agreement (SLA).
    • Responsible for writing customer reports.
    • Keeping the Management and customers informed about the status update.
    • Working with other related departments in cross functional matters to ensure requirements are carried out correctly.
    • Coordinate and ensure that the team works within the standard operating procedure (SOP).
    • Coordinate and report on any escalations within the technical department.
    • Reporting on the statistics of the Ticketing system.
    • Adding and maintaining the accounts on the Ticketing system.
    • Reporting to the Operations Manager about issues, problems and resolutions in the technical department.

    Experience:

    • Proven work experience as a coordinator (across departments, liaising between internal and external stakeholders).
    • Minimum 2 years working experience in similar role.
    • Must have a knowledge of IT (Connectivity – Network) or an interest in IT.
    • Hands-on experience with MS Office Suite.

    Key Attributes:

    • Excellent verbal and written communication skills.
    • Excellent organizational and multitasking skills.
    • A positive attitude and strong work ethic.
    • Customer Service orientated.
    • Professional.
    • Willingness to expand his / her knowledge.
    • A team player with high level dedication.
    • Ability to work under strict deadlines.

    Qualifications:

    • Matric (with IT or CAT as a subject).
  • IOCO

    Technical Support Specialist

    14 hours ago

    IOCO Pretoria, South Africa

    Join our dynamic iOCO Team as a Technical Support Specialist for the NOC environment in Infrastructure Services; where they meet the connectivity demands of their clients with iOCO's software-defined networks, exceptional monitoring capabilities, and scalable solutions. An enviro ...

  • IOM

    National Migration Health Physician

    1 day ago

    IOM Gauteng, South Africa

    Re Advertisement Vacancy Announcement · Vacancy/Reference Number: VNSA2/ · Position Title: National Migration Health Physician (Medical Officer) – Health Assessment Programs (3 positions) · Position Grade: NOC · Duty Station: Pretoria, South Africa · Appointment Type: One Year Fi ...

  • IOM

    National Migration Health Physician

    1 day ago

    IOM Pretoria, South Africa

    Vacancy/Reference Number: VNSA2/ · Position Title: National Migration Health Physician (Medical Officer) – Health Assessment Programs (3 positions) · Position Grade: NOC · Duty Station: Pretoria, South Africa · Appointment Type: One Year Fixed Term Contract, with the possibility ...

  • TalentCru

    Network Operations Centre Manager

    2 hours ago

    TalentCru Sandton, South Africa

    Our client is currently recruiting for a Network Operations Centre Manager. This role will expose you to a diverse working environment and the opportunity to connect with other individuals in the organization. This is a 12month fixed term contract. · Location: Bryanston, Johannes ...

  • TalentCru

    Operations & Maintenance Performance Manager

    14 hours ago

    TalentCru Sandton, South Africa

    Our client in the telecommunication industry is hiring for a Operations Maintenance Performance Manager for an Independent Contractor for a 12-month contract to be based in Bryanston, Johannesburg. · Working Modul: Hybrid · Role purpose: · To oversee maintenance and upgrading o ...

  • Staff Unlimited Recruitment

    Supervisor Network and Monitoring

    18 hours ago

    Staff Unlimited Recruitment Randburg, South Africa Full time

    Introduction · Our client requires the services of a Supervisor Network and Monitoring in our Technology Department. The successful candidate will be responsible to manage and ensure that the systems are operational at all times and manage first line user support afterhours. · Jo ...