- Develop and implement comprehensive customer experience strategies across Financial Services, Retail, and Telecommunications sectors.
- Leverage expertise in measurement, customer insights, and culture change initiatives to inform business decisions.
- Collaborate with stakeholders to design and deliver impactful customer experiences that drive positive outcomes.
- 3-5 years of experience in Customer Experience Management, preferably in Financial Services, Retail, and/or Telecommunications.
- Demonstrated expertise in management consulting, with a proven track record of driving strategic change.
- CCXP/CEMM/ACXP/ACXM/CXPA certifications or equivalent experience.
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Change Management Consultant
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People Consulting Manager
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EY JohannesburgPeople Consulting - Manager · We shape and deliver the part of business strategy that depends on people. As a Human Capital professional, you will have the opportunity to work with global and local clients to understand and address some of their largest and most complex people-re ...
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People Consulting Manager
1 week ago
Iris Software JohannesburgPeople Consulting – Manager · As a Human Capital professional, you will have the opportunity to work with global and local clients to understand and address their largest and most complex people-related challenges. We focus on engagements that relate to the Human Capital value ch ...
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Data Management Consultant
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Specialist: Broker Consultant
4 days ago
Liberty Group South Africa JohannesburgJob Title: Specialist Broker Consultant · Purpose: · To provide expert advice and support to brokers and IFAs, fostering trust and cooperation in promoting Liberty business to clients. Develop, maintain, and grow business relationships to increase market share through the executi ...
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Specialist Legal Recruitment Consultant
3 days ago
AGC Recruitment Pty Ltd JohannesburgTransform your legal career without practicing law. · Explore a new role where you can utilize your expertise in a different way, working with our team to place attorneys and legal advisors both locally and globally. · Key Responsibilities · Oversee the entire recruitment process ...
- RPO Recruitment Johannesburg
Job Description: · The company is seeking an Assistant Project Manager to join their team in Johannesburg, supporting the Project Manager with all project management tasks. · Key Responsibilities: · Assist in planning, executing, and monitoring projects from initiation to closure ...
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Consulting Manager
2 days ago
ASI Financial Services RandburgIntroduction · ASI Financial Services is a dynamic organization that specializes in providing tailored financial solutions to meet the unique needs of individuals, businesses, and institutions. We are committed to excellence and innovation, focusing on delivering value-driven fin ...
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Specialist Change Manager
1 week ago
Boardroom Appointments JohannesburgJob Description: · 10+ years of experience in a corporate IT environment, with senior roles · 8+ years of experience in change management · Certifications: · Certifications are preferred but not required (Prosci or equivalent, PMI, CAPM, PMP, PRINCE2 or PMI-Agile Certified Practi ...
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Vulnerability Management Specialist
22 hours ago
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Digital Manager/Consultant
8 hours ago
Humankind Group SandtonJob Title · We are seeking a dedicated team member to join our Marketing Operations department, supporting both BCC and FemCare. · Key Responsibilities: · Focus on digital and brand-related initiatives and activities · About the Role · This position will play a key role in drivin ...
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Records Management Specialist
20 hours ago
PMG Recruitment JohannesburgJob Overview: · This role is responsible for the effective management of records from creation to disposal. Key responsibilities include designing, implementing and administering record systems, assessing and developing records management policies, and ensuring accurate and trust ...
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Managed Service Specialist
4 days ago
Recru-it JohannesburgJob Description · Responsibilities: · Provide first-line support to customers with in-depth knowledge of applications in production and their testing history. · Stay up-to-date with products and services delivered into production. · Solve issues arising with existing products, en ...
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Monitoring and Evaluation Specialist Manager
1 week ago
JET JohannesburgMonitoring and Evaluation Specialist Manager · JET Education Services has a vacancy for an experienced Monitoring and Evaluation Specialist Manager to join its Monitoring and Evaluation division. · This is an exciting time to join JET and play a role in shaping our organisational ...
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Specialist Liability Underwriting Manager
5 days ago
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Group Risk Management Specialist
1 week ago
Network Recruitment JohannesburgGroup Risk Management Specialist: Data Analytics · Apply Agile project methodology to solve complex business problems by analyzing and interpreting key business and operational data to validate or challenge hypotheses. · Collaborate in a team to perform hypothesis testing, conduc ...
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Specialist, Management Information System
2 days ago
Standard Bank of South Africa Limited JohannesburgJob Title: Specialist, Management Information System · Location: Johannesburg, Gauteng, South Africa (ZA) · Job Overview: · The ideal candidate will provide critical insights and analytics to inform business decision-making and strategy formulation across multiple products and se ...
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Client Migration Management Specialist
6 days ago
Network Recruitment JohannesburgRole Overview: · As a newly qualified Certified Accountant (CA), you will play a key role in managing client relationships, delivering financial insights, and helping businesses thrive. This role is ideal for someone who not only has a solid foundation in accounting but also enjo ...
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Managed Services Consultant
6 days ago
Expeditus (Pty) Ltd RandburgBold and dynamic professionals thrive in our autonomous environment, where creativity and continuous learning empower individuals to reach new heights. · We are the vanguards of data-driven excellence. · Job Overview · As a leading provider of business intelligence services, we s ...
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Senior Specialist: People Change Manager
4 days ago
SPECD Ltd JohannesburgSenior Specialist: People Change Manager · We are seeking a Senior Specialist: People Change Manager who can be responsible for managing medium to high-complexity projects by addressing human risks, enabling stakeholder adoption, and ensuring effective implementation and utilizat ...
CX Specialist/Management Consultant - Johannesburg - Paton Personnel

Description
Enhance Customer Experience with Strategic Vision
About the Role
We are seeking a seasoned Customer Experience professional to join our team and drive transformative change in customer perceptions, attitudes, and behavior.
Key Responsibilities
Requirements
To succeed in this role, you will need:
What We Offer
This is an exceptional opportunity for a motivated and experienced professional to make a meaningful impact on our organization's customer experience landscape.
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Change Management Consultant
Network Contracting- Johannesburg
-
People Consulting Manager
EY- Johannesburg
-
People Consulting Manager
Iris Software- Johannesburg
-
Data Management Consultant
Optim-G Sourcing- Johannesburg
-
Specialist: Broker Consultant
Liberty Group South Africa- Johannesburg
-
Specialist Legal Recruitment Consultant
AGC Recruitment Pty Ltd- Johannesburg
-
Assistant Project Manager – Consulting Industry
RPO Recruitment- Johannesburg
-
Consulting Manager
ASI Financial Services- Randburg
-
Specialist Change Manager
Boardroom Appointments- Johannesburg
-
Vulnerability Management Specialist
Deka Minas Pty Ltd- Johannesburg
-
Digital Manager/Consultant
Humankind Group- Sandton
-
Records Management Specialist
PMG Recruitment- Johannesburg
-
Managed Service Specialist
Recru-it- Johannesburg
-
Monitoring and Evaluation Specialist Manager
JET- Johannesburg
-
Specialist Liability Underwriting Manager
Telesure Investment Holdings- Johannesburg
-
Group Risk Management Specialist
Network Recruitment- Johannesburg
-
Specialist, Management Information System
Standard Bank of South Africa Limited- Johannesburg
-
Client Migration Management Specialist
Network Recruitment- Johannesburg
-
Managed Services Consultant
Expeditus (Pty) Ltd- Randburg
-
Senior Specialist: People Change Manager
SPECD Ltd- Johannesburg