Restaurant Manager - Johannesburg, South Africa - Country Club Johannesburg

Country Club Johannesburg
Country Club Johannesburg
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

PRIMARY JOB PURPOSE
To assist Food and Beverage Management with the day-to-day running of operations in the Gallery Restaurant.

May also be required to manage the daily running of the Food and Beverage Department in conjunction with Food & Beverage Management.


KEY RESPONSIBILITIES

  • Responsible for daytoday Gallery & Patio Restaurant operation;
  • Managing by walkabout, assessing performance and service requirements in all outlets.
  • Maintain a high level of customer service standards and satisfaction;
  • Supervise the operation of the restaurant to maximize profitability and seek to ensure at all times that all members or guests on site have the best experience possible;
  • Effectively delegate jobs and responsibilities to restaurant staff;
  • Perform frequent checks to ensure consistent highquality of preparation and service;
  • Liaise with management and functions to plan and organize restaurant events;
  • Organise and oversee regular training of all restaurant staff concerning the menu, customer service, wine, and drinks lists;
  • Deal with customer complaints in keeping with the Club's customer service methods;
  • Maintain a positive and proactive attitude at all times;
  • Manage staff per the Club's policies and procedures;
  • Process time books for payroll;
  • Perform cashups for the staff;
  • Perform duty manager shifts;
  • Managing rostering of staff according to business requirements;
  • Perform other duties as assigned by management.

PERSONAL ATTRIBUTES & SKILLS

  • A strong dynamic leader with effective management skills such as planning, organizing, leading, and controlling are essential.
  • Independent selfstarter who can take ownership has initiative and a positive attitude.
  • Delegates tasks to staff in a fair and consistent manner.
  • Upholds exceptional service levels as well as improves upon them.
  • Strong interpersonal and communication skills (written and verbal).
  • Able to train and coach staff to perform at their peak levels;
  • Strong Food and Beverage operational knowledge;
  • Professional management front of house at all times;
  • Passionate about the hospitality industry.

MINIMUM / PREVIOUS EXPERIENCE

  • Minimum 6 years Restaurant Management experience.
  • Minimum 5 years working experience within Hospitality/Club industry.

QUALIFICATION

  • Minimum Matric
  • Tertiary qualification in Hospitality (preferred)


  • Computer Skills

  • MS Office

PROPERTY

  • Auckland Park

Job Types:
Full-time, Permanent


Ability to commute/relocate:

  • Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • What is your salary expectation?
  • What is your highest qualification?

Education:


  • Diploma (preferred)

Experience:


  • Restaurant management: 6 years (preferred)
Application Deadline: 2023/07/07
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