- Daily Operations: Manage the day-to-day activities of the medical practice to ensure efficiency and productivity.
- Compliance: Ensure adherence to South African healthcare regulations, including HPCSA and Department of Health guidelines.
- Facility Management: Oversee the maintenance of clinic infrastructure, equipment, and facilities to maintain a safe and healthy environment.
- Budgeting and Financial Reporting: Prepare and manage the practice's budget, track expenses, and produce financial reports to ensure transparency and accountability.
- Billing and Coding: Oversee billing processes, medical coding, and claims submissions to medical aid schemes to maximize revenue.
- Payments: Manage patient payments, reconcile accounts, and maintain a good cash flow to ensure financial stability.
- Staff Management: Hire, train, and manage staff, including doctors, nurses, receptionists, and other healthcare professionals to ensure a high-performing team.
- Scheduling: Manage staff and physician schedules to ensure adequate coverage for patient appointments and clinic hours.
- Performance Management: Conduct performance evaluations, address staff grievances, and ensure the team adheres to practice policies to maintain a positive work environment.
- Patient Experience: Ensure a high standard of patient care and handle patient complaints, feedback, and queries to maintain patient satisfaction.
- Appointment Management: Oversee the scheduling system for patient appointments to optimize workflow and minimize wait times.
- Confidentiality: Ensure the confidentiality and security of patient records in line with POPIA to protect sensitive information.
- Electronic Health Records (EHR): Manage the implementation and operation of electronic health record systems and other practice management software to improve efficiency.
- Data Security: Ensure compliance with data security measures to protect sensitive patient information.
- Stock Management: Order and manage medical supplies, equipment, and medications to ensure the practice is always stocked with necessary items.
- Relationship Management: Manage relationships with suppliers and service providers to ensure timely deliveries and cost-effective purchasing.
- Business Development: Develop strategies for growth, expand services, and improve practice efficiency to increase market share.
- Marketing: Oversee marketing initiatives to attract new patients and retain existing ones, including managing the practice's online presence.
- Education: Grade 12 or equivalent qualification.
- Qualifications: Tertiary qualification in medical, nursing, business, or administration (an added advantage).
- Experience: Experience working in a similar role is essential.
- Interest: Have an interest in integrative medicine or functional medicine.
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Medical Practice Manager - Hillcrest - Top Recruitment (Pty) Ltd
22 hours ago

Description
Job Summary
The Operations Manager plays a pivotal role in ensuring the smooth day-to-day functioning of the medical practice. This involves overseeing daily operations, ensuring compliance with South African healthcare regulations, and managing the maintenance of clinic infrastructure.
Main Responsibilities:
Financial Management:
Human Resource Management:
Patient Relations and Customer Service:
Information and Technology Management:
Inventory and Supplies:
Vendor Relations:
Strategic Planning and Growth:
Requirements:
Remuneration:
R20,000 Per Month
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Medical Practice Manager
Helen Anderson Counselling Psychologist- Durban
-
IT Manager
Kearsney College- Hillcrest
-
It Manager Hillcrest
Kearsney College- Hillcrest
-
Recruitment Consultant
Fouche & Co Recruitment- Hillcrest
-
Bookkeeper / Accountant - Hillcrest Market Related
CFM Recruitment- Hillcrest
-
Controller Hillcrest
The Wright Recruitment- Hillcrest
-
Surveillance & Response Controller
The Wright Recruitment- Hillcrest
-
Software Developer
RecruiTech- Kloof
-
Software Developer Kloof
RecruiTech- Kloof
-
Business Analyst
Hire Resolve- Kloof
-
Senior Software Developer
RecruiTech- Kloof
-
Hr Coordinator Kloof
Scribante Labour Consultants- Kloof
-
hr coordinator
Scribante Labour Consultants- Kloof
-
Manager (with FMCG & Cold / Supply Chain exp)
The Recruitment Guy- westmead, KwaZulu-Natal
-
General Manager Operations
Ad Talent- Lusaka
-
Passenger Transport Fixed Asset Accountant, Pinetown KZN, Basic + Benefits
Rakkgalakane- Pinetown
-
Payroll Manager
Sharon Nurock Recruitment- Pinetown
-
Payroll Manager
SHARON NUROCK RECRUITMENT CC- Pinetown
-
Raw Materials Stores Team Leader
AVI Limited- Pinetown
-
Assistant Manager Pinetown
Keyspec Executive CC- Pinetown