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Job Objectives
1. Sales maximization
- Consistently maximize branch gross profit through effective management of key gross profit drivers.
- Maintain stock holding days and stock ordering within required parameters.
- Maintain 100% consistency and adherence to stock price changes.
- Take corrective action to address sub-standard sales staff performance.
2. Minimization of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses) - Identify all wastage as per the weekly wastage report and implement corrective steps to minimize wastage.
- Ensure appropriate measures are implemented to minimize shrinkage for all known high shrinkage items and other items identified as per stock take counting reports.
3. Branch sales reporting - Provide timely and accurate reporting to the Regional Retail Manager.
- Identify improvement opportunities and possible challenges, making recommendations for corrective action to proactively address these.
4. Effective merchandising and stock availability assurance - Ensure that the branch is merchandised according to company layouts and standards.
- Promotional displays are erected and placed as per buyers', suppliers and company requirements.
- In consultation with the Regional Manager, proactively plan, monitor, and maintain consistent stock range availability and movement according to demand and make alternative arrangements for stock shortages, e.g. inter-branch transfers (IBTs).
5. Meeting customer expectations - Maximize customer loyalty by creating a consumer-friendly environment through effective people and process utilization.
6. People Management - Lead, motivate, coach, and enable direct reports to meet profitability and customer service standards.
- Train and develop direct reports according to the core competencies of their roles and ensure coordination of training and the delivery thereof is done in a professional manner.
- Correctly manage and respond to all disciplinary issues and grievances, when required, in a timely manner.
7. Housekeeping, health and safety, and compliance assurance - Comply with hygiene and housekeeping standards at all times.
- Consistently adhere to audit and required legislative standards and statutory requirements.
QualificationsEssential
- Grade 12 qualification
ExperienceEssential
- At least two (2) years of retail sales management or supervisory experience.
Knowledge and Skills - Excellent communication and interpersonal skills.
- Sound numeracy and retail sales skills.
- Bilingual, preferably fluent in Afrikaans and English.
- Competent in supervising others and leading others, as well as in administrative tasks.
- Excellent customer service skills.
- Knowledgeable in payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).
- Knowledge of supply chain and merchandising standards and principles.
- Knowledgeable of regulatory requirements of various Money Market Transactions.
- Sound knowledge of safety regulations and hygiene standards.
- Branch-specific retail systems (e.g. ShopPos; OBS).
- Handling of payments (processes and procedures).
*Sales / Retail / Business Development jobs in south africa
*Assistant Frontshop Manager | Bothasig in Cape Town
Assistant Frontshop Manager - Western Cape, Cape Town, South Africa - Shoprite Group of Companies
Shoprite Group of Companies
Western Cape, Cape Town, South Africa
Found in: beBee S2 ZA - 2 weeks ago
Description
Shoprite Group of Companies's job vacancy, Career and Recruitment
Job title : Assistant Frontshop Manager | Bothasig jobs in Western Cape
Job Location : Western Cape, Cape Town
Deadline : May 11, 2024
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